Expectation:
Solve Problems
We identify and solve problems through analysis based on first hand observation
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This page shares formal learning resources in the 10% (education) area.
This page shares formal learning resources in the 10% (education) area.
70% (experiential) development resources can be found here.
20% (exposure or mentoring/coaching) options will be coming soon!
Available modes of formal learning:
Available modes of formal learning:
ILT
Instructor-led Training
EL
E-Learning: Online classes and videos
Other
Other Resources: Books, TED talks, articles, etc
Learn the art and science of business decision-making from leadership trainer and coach Mike Figliuolo. Mike outlines the four styles of decision making—autocratic, participatory, democratic, and consensual—and reveals which styles are best suited for specific situations. Recognizing that ambiguity is a part of any decision-making process, Mike covers the four types of ambiguity you'll face so that you can recognize what you don't know in order to reduce risk and plan for contingencies. He also presents techniques for involving stakeholders in the decision-making process, and explains how to use a RACI (responsible, accountable, consulted, and informed) matrix. Applying these major concepts will help you make better decisions faster, incur less risk, and gain more support for your decisions.
EL
45 mins
No Cost
Being a manager is a big responsibility. Managers define business goals, prioritize work, and help employees achieve their potential. Success requires concentrated effort and continual practice. Whether you are starting a brand-new management role or an experienced manager searching for fresh techniques, this course offers the training and tools you need to manage your team more effectively.
Business professor Ellen Ensher defines what management is in the era of the global workforce and exactly what the role of the manager involves. She explains how to create a compelling vision and culture for your organization, define business goals, and connect the big picture to your team's daily tasks. Next, discover how to build your team, partner with HR on hiring and firing decisions, and coach and mentor employees. Ellen touches on topics that are on the mind of today's leaders—resilience, trust, storytelling, and more—and shares tips to become the best professional version of yourself.
EL
1.5 hrs
No Cost
Join management and leadership expert Todd Dewett as he provides practical advice to help you establish your identity as a leader, connect with your team, and become a successful first-time manager. Learn how to survive your first 30 days, build trust, and develop authority. Todd also details how to manage change, discusses the importance of diversity and inclusion, and explores how to build resilience through stress management. This course was designed to prepare you to confidently tackle your responsibilities at work and increase your value to the organization while improving operational effectiveness.
EL
1 hr
No Cost
Everybody can benefit from having good problem solving skills as we all encounter problems on a daily basis. The subject of problem solving is complex.
This article highlights some key skills you will need to be effective at problem solving, as well as a simple and structured approach to problem solving.
Article
Varies
No Cost
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