SMG - TV Displays "The HDCP Has Been Compromised" Error Message

1. Unplug the cable box or satellite box and then plug it back in.
   • Unplug for 30 seconds and then plug it back in. (This is called a soft reset and will resolve the problem if the box was updated.)
2. Remove any connections.
   • Remove any connections other than the HDMI connection.

If the message still appears on the TV, contact the provider of the set-top-box for further support.

Note: To verify that the TV is not the issue, connect any other device via HDMI (such as a blu-ray player) to see if the error appears again. If it does not appear with the other device, then the STB (cable box) is the issue. Connecting the STB with a set of component cables will resolve the issue temporarily until the cable provider can resolve the issue with the set-top-box.