Other - Blacks look gray

Instruct the customer to:

• Reset the ‘Brightness’ setting (‘Black level’ on Sony TVs).
• Make sure source and TV RGB settings match.
• Enable local dimming.

Note: If IPS LED TV, blacks will always look gray.

Note: All LED TVs have lighter blacks than plasma and OLED.

How to Calibrate TV Picture (Picture Mode, Backlight, Brightness, Contrast, Sharpness, Color, Balance, Hue)