IMPORTANT: Make sure you have your login information before Deleting or Reinstalling an app. As this will sign you out, and you will need to sign back in.
- Delete the App.
- Navigate to and select Apps, then select the settings icon.
- Navigate to the app you are having an issue with and select Delete.
- If delete is grayed out, this is a Recommended app. Select Reinstall instead.
- Download the app again.
- If you selected Reinstall instead of Delete, you can skip to the next step.
- Press return on the remote and select the search icon in the top right corner.
- Enter the name of the app.
- Select the app and then select Install.
- Open the app and try again.
- Check to see if the issue you were having with the app is still occurring.