Oda has an agreement with Protector, which covers injuries at work. Follow the steps at their website if you need to report an injury.
An occupational injury is an injury that occurs at the workplace during working hours. An accident at work is an unexpected external event to which an employee is exposed, among other things. A work-related illness can be approved as an occupational disease when it is a result of harmful factors in the work environment. Limited-time external events that result in strain or strain that is unusual for the work can also qualify.
Occupational injury does not include stress disorders developed over time. The same goes for disorders which has developed as a result of mental strain over time. Injury caused by heavy lifting or lifting within the normal course of work is not normally covered as an occupational injury. Travel to and from work where an injury occurs is not normally considered an occupational injury.
Occupational injury can either be an illness or work accident:
An illness can be an occupational disease when it is the result of harmful effects from the working environment and when it's mentioned in the regulations on occupational diseases.
A work accident means a sudden or unexpected external event that you are exposed to at work. This also includes specific time-limited external events that cause stress or strain that is unusual in relation to what is considered normal.
If you get injured when you travel to and from work, it is not considered an occupational injury. However, Oda has an insurance for these situations. Contact your leader if this occurs;
Strain injuries (belastningsskader) developed over time. Heavy lifting and lifting injuries that are within a normal work description, are not normally defined as occupational injuries;
Disorders that are developed as a result of mental stress over time.
You are at work when you're performing daily work in accordance with your work instructions. This also includes lunch, breaks and while changing clothes or getting ready for work.
Tasks that an employee performs solely for its own benefit (such as private tasks), even when they are performed during hours of work, are not included, nor is work that is contrary to the employer's interests. Travel to and from work is not covered by the Occupational injuries Insurance Act as this is a result of the risk of daily life, but Oda has extra coverage for this. The employees are thus covered for injuries to/from work by direct travel.
Home office is not covered if you have another workplace and have chosen to work at home. In order to have injuries that occurs at the home office, you must have permission from the employer to work at home, as well as a satisfactory office solution at home.
An event with a social character must be paid for, arranged, and have a degree of professional content in order for it to be considered work. Participation must have a future-oriented purpose.
Employees who are members of the National Insurance Scheme are covered for occupational injuries. As an employee, it is your responsibility to report a claim under the National Insurance Act. This includes injuries, illnesses, and fatalities.
NAV must also be notified, even though the Norwegian Labor Inspection Authority has already been notified. You and your leader can fill out a separate form on NAV's website.
This applies to occupational injury or occupational disease that leads to medical treatment, sick leave for more than three days and/or injuries that give the right to compensation after the National Insurance Act. There is no requirement for attachments for the occupational injury report. You must have an injury license, birth number or D-number to report damage. Damage notification shall not be sent if it has not occurred
injury or illness, but only deviations according to the rules in the Working Environment Act.
You can contact NAV on tel. 55 55 33 33 if you need help to fill out the form.
NAV must receive the employer's injury report as soon as possible and no later than one year after the injury occurred that the accident happened. If a damage report is not received by the deadline for any special reason, NAV may make an exception. In the event that the employer neglects the duty to report and fails to report the damage, NAV can be notified by the employee.
NAV processes and assesses whether the injury / illness is approved as soon as possible. Usually within 14 days. They may then find it necessary to obtain further information from employer (further description etc.), doctor or others. You will receive NAV's decision in the mail once the case has been processed. The letter can be shown to a doctor, hospital, or pharmacy so you won't have to pay a deductible.
If you have received an occupational injury decision from NAV, you must present the decision to a doctor and you will be excused from the deductible. The employee must submit the deductible and material after consulting the doctor before applying for coverage if they have not yet received a final decision. You submit the following form with receipts within 6 months after the occupational injury was approved by NAV:
https://helsenorge.no/rettigheter/rett-til-helsehjelp-ved-yrkesskade
The manager also have access to fill out the form.
Obs: Be aware that NAV or insurance companies do not cover expenses private at private therapists or hospitals.
Chapter 13 of the National Insurance Act contains more detailed information on occupational injury and occupational injury cover.
According to the National Insurance Act *5-25, medical, physical, and dental care, as well as medical equipment and appropriate aids (e.g. glasses), can be covered in the event of an occupational injury.
In the unfortunate event of an injury occurs at the work place, please follow these steps:
Remember that your safety is most important! React in a way that is necessary for the situation:
If needed: Call 113
Make sure everyone is safe and there is no further danger to you or anyone around you
Ask for help from colleagues around you
Contact your direct leader or shift leader as soon as possible or let one of your colleagues reach out to them.
A) Occupational injury occurs
The injured employee receives the necessary treatment from a doctor or where it may be necessary to seek treatment.
The injured employee pays for the treatment (directly on site or via invoice) and takes care of the receipt.
B) The employee reports the occupational injury to their employer
C) Occupational injury has to be reported to NAV (employer’s responsibility)
NAV must be notified of the injury by employees leader - Leaders can read more about this process in the leaders toolbox
D) In the event of a serious occupational injury , the Norwegian Labor Inspection Authority has to be notified
In case of serious accidents: The employer is responsible for contacting the Norwegian Labor Inspection Authority and the nearest police authority tel. 73 19 97 00:
a) Head injury / concussion (loss of consciousness)
b) Skeletal damage (excluding simle defects)
c) Internal damage (internal organs)
d) Loss of body part (amputation)
e) Poisoning
f) Burning, frostbite, burns
g) Hypothermia
E. Occupational injury is reported to Protector insurance if:
The treatment costs are not covered by NAV(Helfo
The injury has significant lasting medical consequences
The injury causes loss of income
The injury causes death
F. By approval on the occupational injury from NAV
If the employee considers it necessary and goes to the doctor, hospital, physiotherapist, etc., he or she does not pay the deductible.
Employees submit receipts for expenses they incurred prior to the occupational injury decision from NAV / Helfo and get reimbursed if it is approved.
Employee training
When a injury occurs, we conduct a full investigation to find out what happened and how we can prevent similar occurrences in the future
Written protocols in Donesafe and in the fulfillment center
If the occupational injury is not approved by NAV, the employer reimburses costs related to medical visits (including travel) when an injury has occurred in the context of work.
• The manager is required to have considered that there is a medical reason to consult a physician to ensure good follow-up of the injured employee, based on the extent of the injury and the situation.
• Private car or public transport shall be used, and public doctor (fastlege) or emergency room as far as possible.
• The employee pays for the visit and transport and submits expenses according to the current routine.
• The visit must take place in connection with the injury occurring for the employer to reimburse the cost of the doctor's visit.
• The employee must submit a sick leave if he or she is to be paid sick pay for lost working hours.