Solution
Below we have mention the shwas products and services.The Shwas foundation is the Social health care service which taking the initiative of making breathing clean at the Silica dust areas. we have also mentioned the stakeholder map, health camp consumer journey and consumer experience mapping.
Shwas means 'Breath', A clean breath needs to live in all humans, animals and plants.
Who are we?
The Shwas foundation is the Social health care service which taking the initiative of making breathing clean at the Silica dust areas . all living things should have breath without the silica dust. Silica dust cures various lung diseases and it has not any 100% solution yet. but we can prevent that by taking care with the using safety measures when we get contact in Silica dust.
What are we offering?
Primary Health checkup camp organized by SHWAS and conduct through reputed Doctors to free prescriptions for all people
Health camp for second stage patients who are detected in the first primary Health camp program, free treatment will be given from SHWAS and our collaborative Hospitals.
Safety Tool kit manufacturing with the local peoples involvement, we will provide Free delivery at customer place, Free Installation, warranty and guarantee as per conditions.
With the Toolkit we will provide Health policies to the Stone craft artisans / Stone Industry workers / Mining Industry workers and their family members for free from SHWAS and Collaborative firms.
‘Stone craft artisan card’ will distribute through Stone industries to Stone craft artisans who are registered as Stone craft artisan at any Stone Industry.
Annual health policies, Silicosis and kidney stone treatment free for all ‘Stone craft artisan” card holders and their family members.
Provide support for Education, employment, lifestyle, social status and well being life to ‘Stone craft artisan card’ holders and their family.
Stake Holder Mapping
1- Collaborative firms -
Hospital
NGO
Government
Mining Industry
Stone craft industry
Architecture industry
2- Office staff members -
Director
Manager
Receptions
Official work staff
Chartered accountant
Legal advisor
Social advisor
3. Departments of workshop -
Production
Purchasing
Marketing
Technology
Human resource
Customer service
4-Workshop staff -
Engineers
Experienced workers
New workers
Helpers
5- Raw material sources -
Textile company, distributors
Hardware material suppliers
Electronics and electrics
Stationary material suppliers
Wood timber and saw mils
6- Transportation system -
Transportation service provider
Driver
Loder
7- Packaging and branding staff-
Graphic designers
Product designers
8- Marketing and distribution staff -
Marketing officer
Salesmen
Distribution team
9- Delivery and Installation staff-
Engineers
Fitters
Delivery staff
10- Primary users-
Stone craft artisans
Stone craft institutes students
Mining workers
11- Secondary users -
Stone Industry owners
Stone craft artisans family members
Stone craft institute
Mining industry
12- Service partners -
Local clinic, Doctors
Local School, teachers
Local media channels
About Stakeholder map - stakeholder map of Shwas foundation describes about the essential connection and component of Shwas foundation like raw material resources, collaborative firms, department of workshop, service partners, transportation system, users and staff.
BUSINESS MODEL
Products of the SHWAS Foundation
Tool kit product - Dust Collector
Specifications
Material - Carbon fiber, rubber, plastic, metal, cotton
Colour - Yellow, Gray, Black
Dimensions - 68.58 cm x 38.1 cm x 68.58 cm
Feature - Wheels to move , Attach and
detach storage bag system
Features
It is the most useful product for the Stone work Industries and Stone craft Artisans to decrease the inhaling dust while working.
It catches the dust created by working on stone as a vacuum cleaner.
It is movable to any part of your workplace and also the pipe connections will be add as per requirement.
Attaching and detaching the Dust storage bag helps to clean the bag or attach the new bag as well.
Tool kit product - Water Spray
Specification
Material - Polypropylene Plastic
Colour - Yellow, Gray
Volume - 500 ml
Dimensions - 20 cm x 8 cm x 10 cm
Feature - Easy to grip
Features
Very easy to use while Stone craft work, without any kind of disturbance because it is lightweight.
This spray can connect to the water source of the Stone industry.
extensions of pipe can attach to move around the workshop.
Smooth and adjustable spray system helps to spray frequently as per required.
Tool kit product - Helmet Mask
Specifications
Material - Acrylic transparent plastic
- Knitted fabric, filter
Color - Transparent, ocher, black
Dimensions - 25 cm x 30 cm x 20 cm
Feature - Adjustable Velcro band
Features
It has a refillable filter for fresh air, it is useful for long term uses.it can be shared with others by changing filters.
It has a fabric mask attached to the shield to prevent dust.
No need to wear mash on the nose, it covers the front side by shield and other parts by the cloth mask.
Velcro for the banding helps to adjust as per requirement of users.
Stone Craft Artisan ID card
Unique identity of the Stone craft artisan
Specifications
Smart card feel - Printing accuracy of Visuals , text , format , composition
Standard size (85.60 mm x 53.98 mm )
Recyclable plastic material - also It cares tactical relief, Positive tactile effect which can be felt easily by finger
Card with micro chip - The chip encrypts information to increase data security
Benefits
5 Stone craft artisan card will include with one Safety tool kit
Stone artisan card for medical support to silicosis affected artisans from the Company.
Education and well being supportive system for the family of Stone Artisan card holders.
Provide Online and offline Platform to the Stone Craft artisans and Industry.
Video
Interview of Lung specialist and Silicosis patient
Doctors Interview to knowing Treatment process of Silicosis disease.
Silicosis patient's Interview for reducing the fear about Silicosis disease
Safety tool kit promotion video.
Free Health Check up Camp
HEALTH CAMP
Dhrangadhra village is Considered as a case study
Health camp organised for the Dhrangadhra villagers for free of cost, through our organization and supported by Stone Industry Dhrangadhra, SAPTI Dhrangadhra, District Hospital of Surendranagar and Mining department of Gujarat.
According to the research , Dhrangadhra’s people suffer from Silica dust problems, silica dust included in the air and ground water. It is harmful to the body, most of the people affected by Silica dust, fighting with Silicosis disease and some of those fighting with Kidney stone problem. Through this Health cam we all are come together and try to prevent this problem with the help of Dhrangadhra villagers.
Program flow
Inauguration
Introduction of Health camp
Health Guidance from Doctor
Introduction of our services / SHWAS Foundation
Demonstration of using tool kit
Health checkup for villagers
Conclusion speech
Program Partners
Sponsorship partner:
Stone industries
SAPTI
Mining Department of Gujarat
Medical Partner:
District Hospital Surendranagar
Local clinic of Dhrangadhra
Activity partner:
School / Collage / Community hall
Gram Panchayat
Media Partner:
Local news channel
Local Cable network
News paper
Strategy
1- Stone Industry :
According to the Coronavirus situation most of the migrant artisans went back home. When this situation will be normal as previous, not sure. Also the migrant artisans will hesitated to travel and work at far places, they will find jobs around them. So the Stone industry will find the artisans from around the stone industries. Dhrangadra has a tradition of stone work, so many artisans used to work as Stone craft artisans now some of them continue working as Stone craft artisan and some of them doing other jobs at local places or outside as well. Stone industry needs to collect all artisans and attract them towards Stone craft in their Industry. With his motto Stone industries will come with us and collaborate in such events.
2- SAPTI :
SAPTI does work for the wellness of Stone craft artisans, we also come with the same motto but through the health oriented objective. So SAPTI can be involved in our events to encourage Villagers to be Stone craft artisans and preserving this traditional craft also creates a good amount of employment.
3- District Hospital, Surendranagar :
District hospital of Suendranagar has started a special Department for the Silicosis disease preventing research and service. While working on the ground level to prevent silicosis disease. Our mission is also similar to theirs so they will support us to prevent this problem.
Action Plan of the Free Health Chec kup Camp
- Fund collection / getting Sponsorship
Stone Industries of Dhrangadhra
SAPTI
Mining Department of Gujarat
NGO
- Program Design
Place , Time ,
Stage setup , lighting
Sitting arrangement , registration stalls arrangement
Demonstration arrangement
- Advertisement
Announcement vehicle
Holding / Banner
Poster / Pamphlets
Digital media – What’s up / Facebook
Local cable network TV channels
- Registration
Survey and registration - visit to every house of village
Online registration
Health Camp Consumer Journey Flow
HEALTH CAMP CONSUMER JOURNEY MAP - Through this map we we got the idea about the every stages of consumer journey at before going to camp, after and at camp. how can we simplify his efforts to reach towards the camp that represent in camp.
Journey Flow
NGO -
Getting know about our service
Registration for Health camp
Attend Camp
Watching demonstration
Registration for tool kit distribution to the Stone Industry
Collaboration / Sponsorship for manufacturing and distribution to the Artisan
Connecting with stone Industries to Tool kit distribution
Delivery and Installation of tool kit at Stone Industry / Artisan
Feedback - Stone Industry owner / Artisans
Planning for future with SHWAS
Stone Industry Owner -
Getting know about SHWAS Foundation
Registration for Free health camp
Attending Free health camp
Watching demonstration of Tool kit use
Registration for Tool kit purchases
Quotation according to requirements
Free delivery and Installation of Tool kit at Stone Industry
Feedback from Stone industry owner and Artisans
Warranty and guarantee procedure on conditions
Revisit to us
Sand stone craft artisan -
Getting know about SHWAS Foundation
Registration for Free health camp
Attending Free health camp
Watching demonstration of Tool kit use
Getting free health check up at primary level
Getting Free prescription from reputed doctors------------------------------ Optional ------------------------------
If required to registration for second stage health camp
Consoling about health problems by Doctors
Getting know about Second stage health camp to attend
Attend the Second stage health camp at Hospital
Getting treatment , checkup
Progress
Villagers / Family members of stone craft artisans -
Getting know about SHWAS Foundation
Registration for Free health camp
Attending Free health camp
Watching demonstration of Tool kit use
Getting free health check up at primary level
Getting Free prescription from reputed doctors------------------------------ Optional ------------------------------
If required to registration for second stage health camp
Consoling about health problems by Doctors
Getting know about Second stage health camp to attend
Attend the Second stage health camp at Hospital
Getting treatment , checkup
Progress
Online Journey Flow
Stone Industry
Getting know About SHWAS
Getting know about Health camp - First level and second level
Connect to the Stone craft artisans of their industry to Health camp
Getting know about the Tool kit and products
If required, Register for Tool kit perches / in cart
From fill up for more information to getting delivery
Free delivery and Installation of Tool kit
Stone craft artisan card distribution as per conditions
Feedback from Owner and Artisans of Stone industry
Revisit
Organizations / NGO -
Getting know about SHWAS
Collaboration / Sponsorship for manufacturing and distribution to the Artisan
Registration for tool kit distribution to the Stone Industry
Connecting with stone Industries to Tool kit distribution
Delivery and Installation of tool kit at Stone Industry / Artisan
Feedback - Stone Industry owner / Artisans
Planning for future with SHWAS
Sand stone craft artisan card -
Sand stone craft artisan card distribution
Attending Health camp as per required - first camp or second stage camp
Getting benefits of health policies
Getting support from SHWAS to upwards the family condition
Be a part of SHWAS family
Experience mapping
CONSUMER EXPERIENCE JOURNEY - Through this journey map we made journey for ngos, stone industry owner, artisan, artisan's family thorugh the online and offline portal with different stages like getting to know about shwas, registration for health camp, attend the health camp, watching demonstration about tool kits, collaboration / sponsorship and feedback . we wrote emotional feelings at each and every stage of journey.
Experience
Experience to NGO
Getting know about service: We will propose to them for collaboration with us to arrange the free health camp for villagers. Also tool kit manufacturing and providing to the stone industry as well as Stone craft artisans for free of cost. Explain our vision mission and goals and service landmarks. Urge to join us, support us for better work. We will get some suggestions and instruction from them regarding our goals and activities and make sure we will work on that.
Registration for Health camp: Online registration on our website or through our survey, they can access the website and online platforms, also we approach them and get registered for the Tool kit purchasing and distribution.
Attend Camp: Feel proud to be a part of the Free health camp, contributing to such a good cause apart from their regular service. We will provide them a comfortable level to be a seamless part of our vision.
Watching demonstration: Make feel surprise and awareness about the importance of artisan health through the video, we would like to make them feel that we need them. Encourage them to contribute to the service.
Registration for tool kit distribution to the Stone Industry: We will convey through the need of artisan. With the minimization of production and product, we make them to do investment .Cost we will explain them whole quotations of kits. And explain them Simple procedure from manufacturing to delivery
Collaboration / Sponsorship for manufacturing and distribution to the Artisan: We will convey through the need of artisan. With the minimization of production and product, we make them to do investment
Connecting with stone Industries to Tool kit distribution: We would like to make them feel that we need them. Encourage them to contribute to the service.
Delivery and Installation of tool kit at Stone Industry / Artisan:After registration, we do free on time delivery of tool kits at the artisan place or in industry , where industry people feel trust in us.
Feedback - Stone Industry owner / Artisans: We will take feedback from industry people about working models of kits, we will give full assurity of replacing the damage part, we will build trust with them.
Experience to Stone Industry Owner
Getting know about SHWAS: Through the advertisement they will know about our service also we will approach them for the collaboration and sponsorship to the health camp organization. We will propose to them our vision and mission about the service and with the trust we will offer to involvement in our vision, we will make them that authentication of our vision and our service goals. Also we are keen to connect them to us for forever as a family member.
Registration for Free health camp: Online registration on our website or through our survey, we are going to propose them to buy our products Safety tool kit for Stone work. Who wants to buy the safety tool kit they will get registered by us.
Attending Free health camp: Come with the expectations of something happening for Stone craft artisans and we are going to be a part of that. Feel grateful to see all local Stone craft artisans together at one place with their family. Also he will feel satisfied for the preventing health problems of Artisans and their family, he will be benefited out of that.
Watching demonstration of Tool kit use: They came to know about the importance of precaution and artisan hard work against these diseases, making them feel for the care of the artisan.
Registration for Tool kit purchases: Through our quotation and service we will convince them for the taking care of artisans for the industrial benefits as well as health of people. Where artisans can feel to do more work.
Quotation according to requirements: Through our quotation and service we will convince them for the taking care of artisans for the industrial benefits as well as health of people.
Free delivery and Installation of Tool kit at Stone Industry: As per requirement we will do the free delivery at the industry place where we will do assembly and disassembly of kit. We don't want to make you worry for tool kit care.
Feedback from Stone industry owner and Artisans: After delivery we will take feedback from artisan about kits where we make them feel we are ready to replace or change the defective part. we will build trust with them.
Warranty and guarantee procedure on conditions: We will keep update about the maintenance of kits after certain duration of period after installation
Revisit to us : With building the trust with product quality, We talk with them the way that we are ready to everything for them for revisit to us
Experience to Sandstone craft artisan
Getting to know about SHWAS: Through the Stone Industry and our advertisement they will know about our service / health camp. Also we will directly contact them at their workplaces and survey them to collect primary information about them. Within this activity we will make them trust us with polite speaking , hearing their opinions about our service activities and involve them as a part of our service.
Registration for Free health camp: Registration with our survey at Stone industry as well as door to door survey. Who are not aware about digital media or not used to that, for them we are going to meet at their workplaces where we will register them for our free Health camp program.
Attending Free health camp: They will come with excitement and happiness. They Will feel privileged to attend the Health camp. Also will be satisfied with getting prescriptions from reputed Doctors.
Watching demonstration of Tool kit use: We will show them demonstration of safety kits that how to use those safety kits with practical demonstration and through the video also, make them feel how safe and useful kits we are providing them for free of cost. Through our demonstration we would like to feel how they are important for us and how we are going to take care of them. Make them feel seriousness about the importance of their own health.
Getting free health check up at primary level: We are going to assign doctors from the local clinic as well as government hospitals , those are familiar to people of Dhrangadhra village. Where people can share their problem frankly with the doctors. There will be no fear of checking among people of the village. There will be flexible time for checkup as per comfortable time for the people.
Getting Free prescription from reputed doctors: Because of reputed doctors , there will be no fear among the artisan about checkup, they will give good responses to the doctor also.
If required to registration for second stage health camp: With confidently will register for the second camp with the support of local and reputed doctors from same district
Consoling about health problems by Doctors: With the support of local and reputed doctors from the same district, this will help them to convey his query about health.
Getting know about Second stage health camp to attend: This message we will convey to the artisan in a humble manner. Where we don't wanna give them shock about the second camp after primary checkup
Attend the Second stage health camp at Hospital : We will give them some breakfast , some space and time before starting the checkup.Nurse will be taking care of the artisan. We will not wait for them for a long period of time.
Getting treatment , checkup: Regularity checkup gives artisan security about his health and his profession.
Progress : Regular checkup record of artisan and progress of health make him confident about service .
Experience to Villagers / Family members of stone craft Artisans
Getting know about SHWAS: Door to door survey will provide them the information and introduction of our service. Through the interaction with them we will know about their real condition of living. While interacting we create a relationship and bonding with them. Describe our service and benefits to users. Make them believe in us and insure them we are for them and their good. There is no exchange of money at any level of our service that's why they will see us as a good wisher.
Registration for Free health camp: Door to door Survey will get registered with all villagers. Who all are not used to very much with online platforms for them we will reach them and get registered. Sometimes they will not be keen to register by themselves. We are supposed to encourage them and make them inspired to attend the health camp.
Attending Free health camp: Excited to attend the free health camp, after our interaction with the villagers they will be more curious about that also some of them had been attending such health camp but this camp has long time benefits. It connects them forever and ensures to be supportive in every situation of need.
Watching demonstration of Tool kit use: Make villagers feel that they also want their kids to be artisan with this much facilities and safety.
Getting free health check up at primary level: Where people can share their problems frankly with the doctors. There will be no fear of checking among people of the village. There will be flexible time for checkup as per comfortable time for the people.
Getting Free prescription from reputed doctors: Because of reputed doctors , there will be no fear among the artisan about checkup, they will give good responses to the doctor also.
If required to registration for second stage health camp: With confidently will register for the second camp with the support of local and reputed doctors from same district
Consoling about health problems by Doctors: With the support of local and reputed doctors from the same district, this will help them to convey his query about health.
Getting know about Second stage health camp to attend: Those people from the village suffer from silicosis and kidney stones. We inform them through the phone call. After we directly gave a visit to the artisan place. We will sit with them and make them feel familiarity between us .We talk with their children about this camp also.We talk with them frankly. We explain to them why the second checkup is important for them. We tell them their importance to the industry
Attend the Second stage health camp at Hospital: We will give them some breakfast , some space and time before starting the checkup.Nurse will be taking care of the artisan. We will not wait for them for a long period of time.
Getting treatment , checkup : Regularity checkup gives artisan security about his health and his profession.
Progress : Regular checkup record of artisan and progress of health make him confident about service .
Online Experience
Online Experience to Stone Industry
Getting to Know About SHWAS : They get to know about our service and product through the website, we will make them aware of our vision and our service goals. Also we are keen to connect them to us for forever as a family member.
Getting know about Health camp - They get to know about camp through online advertisement
Connect the Stone craft artisans of their industry to Health camp : We can connect artisan through the online portal. This can make their work easy and effortless
Getting know about the kit:: we will share the information about the product through the social application, that will make it easy to get information at their home. They don't need to go outside to get the information
If required, Register for Tool kit purchase / in cart: Stone industry directly get the access from the portal where they can add the number of products. We will try to deliver their product as soon as possible within a certain time period. That will help to connect any stone industry across the nation. That will built the trust among us
Form fill up for more information to getting delivery : For the formality and legal information about the customer , we require to put some form to fill. That gives customer security about delivery of the product at the right place.
Free delivery and Installation of Tool kit: After online registration , we will do delivery of the product within a certain time period as mentioned on the online portal. After that we will reach the industry for the installation of the kit that will build the relationship with us.
Stone craft artisan card distribution as per conditions: We will mention artisan card information with our product , as per set of kits how many cards you will get to connect with the artisan. With this, the artisan and industry will get extra facilities that make good relationships between artisan and industry owners.
Feedback from Owner and Artisans of the Stone industry: After providing all families we will take feedback about our service that will get us a chance to change in service as per their requirement. That helps for industry , artisan , NGO and us to build trust among all of us.
Revisit : we will make them that authentication of our vision and our service goals. Also we are keen to connect them to us for forever as a family member.
Online Experience to Organizations / NGO
Getting to know about SHWAS: They get to know about our service and product through the website, we will make them aware of our vision and our service goals. Also we are keen to connect them to us for forever as a family member.
Collaboration / Sponsorship for manufacturing and distribution to the Artisan:
Through this they come to know about our empathetic attitude towards the artisan help and taking care of their health. They will feel helpful investment towards our service
Registration for tool kit distribution to the Stone Industry: After registration from industry as per required tool kits , we will take registration from NGO for the manufacturing and distribution of tool kits , that will help to make the relationship between the industry people and NGO.
Connecting with stone Industries to Tool kit distribution: We will connect stone industry to NGO to fully fill their requirements also.
Delivery and Installation of tool kit at Stone Industry / Artisan : After online registration , we will do delivery of the product within a certain time period as mentioned on the online portal. After that we will reach the industry for the installation of the kit that will build the relationship with us.
Feedback - Stone Industry owner / Artisans: We will connect stone injury to NGO to fully fill their requirements also.
Planning for future with SHWAS: after getting success in this service , NGO will become ready to invest in any other services also. We will make them feel that SHWAS will become part of NGO.
Increase the Awareness about Silicosis Disease in society
Silicosis is a lung disease. It is an occupational health disease cure where dust particles produce and go with inhaling. People who work in such a domain area are primarily affected by the dust also who are residential of the sound of such dust areas who can be affected by the dust that's why precaution has to be taken within workers and the residential people.
Shwas foundation does work to make people aware about silicosis Disease and its seriousness with the precaution methods and prevention tools. That will help the society to be healthy.
Taking forward the Tradition of Sandstone craft
Sandstone craft is world wield craft, but because of it produce the silica dust some artisans got affected badly and this circumstance coming out to the field of Sandstone craft.created little fear amongst artisans they want to take forward it as tradition of their community or family. Some artisans are turning toward other jobs.
Shaws Foundation taking initiative to provide the confidence to Sandstone craft artisans and their family. Supporting them in financial condition, education over all uplifting the lifestyle. Also especially taking care of their health, making them positive towards Sandstone craft and the future of that.making them fearless and encouraging them to continue the tradition of Sandstone craft as possible. Apart from the Traditional Sandstone craft families, people will attract towards Sandstone craft and choose as an occupation Sandstone craft also learn the traditional form of craft.
Employment opportunities for Local people
As a service and manufacturing unit of Safety tool kit, we open the opportunities for unemployment to get connected with as work for our vision. As per development and Shwas Foundations growth, opportunities will open to local people who can join Shwas Foundation, get benefits from our service.
Environment saving
Silica dust makes the environment dusty and badly affected to the people.using safety tool kit Sandstone craft artisans get help to keep distance from silica dust. Also dust collectors help to collect the dust from the air. Impactfull environment will be clean through the Safety measures and prevention. By the time Silica dust will decrease from the air.
Service Blueprint
Service blueprint is a overview map of the Shwas Foundation. It shows the Consumer journey from start to exit. It explains the Task of the Service provider also the Front end and Back end process of the Shwas foundation. apart form these This Chart shows the responsible teams and department for each activities and also the Supportive systems.