Nutritionist Consultation

FACTOR

GREEN CHEF

We offer free 20-minute nutrition consultations as a form of nutrition coaching. This offering is also be referred to as a nutrition coaching session and is designed to help customers make the most informed decisions when trying Factor. For your reference, you could schedule a FREE Session with Our Online Nutrition Coaches and Dietitians. Here is the link : https://factornutritioncoaching.as.me/

OR If the customer is on the phone direct them :

You may also scroll to the bottom of our website factor75.com and click on 'Nutrition Coaching' on the bottom left corner. Next, simply click "Book Now" found on the right side of the page to schedule your free consultation.

KEEP IN MIND :

These consultations will be available for both non-subscribers and current customers facilitated by our very own team of Registered Dietitians.
These consultations should be suggested to anyone who has not had one before
Wants to learn more about the nutrition of Factor products (health benefits, certifications, ingredients, etc.)
Needs help with deciding on the best Factor meals for their dietary goals
Has specific dietary needs and/or questions that require a nutrition professional to further assist
Factor only offers (free) 20 minute consultations. There is no long-term coaching option or plan at this time.
While we are not offering full coaching plans, the 20-minute session is still defined as nutrition coaching.
These free sessions can only be used once per person regardless of whether they are a subscriber or still a prospect

For example: If a prospect already had a consult and decides to sign up to become a customer, they will not be eligible to receive another one

We offer free 20-minute nutrition consultations as a form of nutrition coaching. This offering is also be referred to as a nutrition coaching session and is designed to help customers make the most informed decisions when trying Green Chef. For your reference, you could schedule a FREE Session with Our Online Nutrition Coaches and Dietitians. Here is the link : https://greenchefnutritioncoaching.as.me/

OR If the customer is on the phone direct them:

You may also scroll to the bottom of our website greenchef.com and click on 'Nutrition Coaching' on the bottom left corner. Next, simply click "Book Now" found on the right side of the page to schedule your free consultation.

KEEP IN MIND :

These consultations will be available for both non-subscribers and current customers facilitated by our very own team of Registered Dietitians.
These consultations should be suggested to anyone who has not had one before
Wants to learn more about the nutrition of Green Chef products (health benefits, certifications, ingredients, etc.)
Needs help with deciding on the best Green Chef meals for their dietary goals
Has specific dietary needs and/or questions that require a nutrition professional to further assist
Green Chef only offers (free) 20 minute consultations. There is no long-term coaching option or plan at this time.
While we are not offering full coaching plans, the 20-minute session is still defined as nutrition coaching
These free sessions can only be used once per person regardless of whether they are a subscriber or still a prospect

For example: If a prospect already had a consult and decides to sign up to become a customer, they will not be eligible to receive another one

Nutrition Escalation Procedure (Dietitian Follow-Up Request)

If the customer missed their scheduled appointment

NOTE: When a customer has just missed their consultation with an RD, be sure to let them know right away by completing the form

If the inquiry is urgent due to the customer's personal situation and/or our weekly cutoff
When it is an urgent matter, please indicate that in the notes section and they will get back to the customer as soon as possible. You do not need to reach out to the RD

FACTOR

https://docs.google.com/forms/d/e/1FAIpQLSf87mgawIA-Y61Ahu7JA_eRJuHGdhb9nxC9LZEdx066PIIlvw/viewform?ts=61044c09&edit_requested=true

GREEN CHEF

https://docs.google.com/forms/d/e/1FAIpQLSeUDAft1-_snRgh_l97Uy_-bnw1i4DuKQo9fKpsM2d6yme5bg/viewform

I've gladly submitted a request for one of our Registered Dietitians to contact you regarding Inquiry/Concern. Please know, they will contact you within 1-2 business days.

For Pushback:

At this time, we're unable to confirm an exact time. However, Please know your [inquiry/concern] is very important to us and we want to ensure this is addressed properly. I will gladly submit a request for the Registered Dietitian to reach out as soon as possible.

Additional pushback:

The schedules of the dietitians vary each week as appointments are booked in advance. We're so sorry for any inconvenience! I can confirm I have submitted an urgent request for them to follow up with you as soon as possible.

REFERENCE :

Nutrition Escalation Guide & Resources | GC/F_

https://hellofresh.shelf.io/read/7c72cc89-a502-4c19-9626-f5ed92874cc8?parentId=98a921e4-fe85-4be8-bbf0-7b1ed629de0a&view=snippet-view&trigger=title&searchEventId=01H1P34VYPJ9GNZK5T7YZBWV35&source=shelf

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