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Follow the steps for Order Entry.
Select one of the highlighted warranty accounts for the account number.
Upon entering the item in the order an error will pop up saying "Gross Profit For Line Item is Zero" just hit [↵Enter] to ignore the message.
Overriding Price
Overriding Price
Change line number to "OP" and delete the price
Press [F2] once changes are made to go back to Entry Mode
When the "X II" error shows up while removing the price on an item, it will prevent you from changing anything.
You have to press the [CTRL] key to make the error go away then you have to reset. To reset you need to hit [F2] to go back to the previous page and then hit [↵Enter] again to go back to the Order Entry page then you can delete the price. After deleting the price press [F2] to finalize the changes for the item.
**Make sure that the color of the parts matches the color of the item that the customer has. Use the style number for reference.
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