stock Updates from trucks (Via WSX MObile)

WSX allows for the ability to request a Stock Update from a truck/driver via the WSX Mobile application. These stock calls are linked to the current job being undertaken by the truck and relate only to the crews and crew locations associated with the current job.

WSX Set-Up

The following items need to be established before stock updates from trucks can be initiated.

1. • • Truck Type - Allow Stock Updates (Voiceless) - The Truck Type associated with the truck must be set in the DBAdmin as 'Allow Stock Updates (Voiceless)?'

     • Activate Stock Call Prompt Setting - The option to prompt the WSX user to request a stock call from the truck also exists, controlled by the DB Setting: TruckStockCallVoicelessChannels. To activate prompting you need to assign to the setting the Radio Channels (which relate to WSX Mobile versions) for which truck stock takes can be activated (currently Channel 5 for non-Coillte, 6 & 9 for Coillte). 

     • Set Stock Call Threshold value – Where the option to request stock updates from trucks based on a set Threshold (see below) is to be utilised, the required threshold must be established against the DB Setting: VoicelessStockCallThreshold. Set in loads.

TRUCK STOCK CALL TYPES

The following stock call types may be requested from the truck.

1. • • Full – Requires the driver to return an update for all stock items for the gang location(s) associated with the uplift(s).

     • Threshold – Requires the driver to return an update for all stock items for the gang location(s) associated with the uplift(s) where the current WSX stock quantity is below the set threshold value, e.g., if threshold is set as 2.0 loads the driver will be required to return a stock update for all stock items with a stock quantity below 2.0 loads.

     • Uplift WoodType – Requires the driver to return an update only for the WoodType(s) associated with the uplift(s) for the journey.

Requesting a Stock Update from a Truck

Assigning the requirement to a journey for a stock update from a truck may be undertaken either,

1. • • a) Manually - The dispatcher manually sets the requirement against the journey. This can be done within the Insert/Update Journey screen by selecting the required stock call type from the drop-down list associated with the ‘Stk Call:’ field.

     • b) Prompted - The dispatcher may be promoted to set a required stock call from the truck at the time the journey creation is completed. For a dispatcher to be prompted with the truck stock call options, the following criteria must be met,

       1. 1. The journey has at least one uplift assigned.

          2. There is no stock call type already assigned to the journey. 

          3. The truck type assigned to the truck is set to 'Allow Stock Updates (Voiceless)?' 

          4. The voiceless channel assigned to the truck is listed in the DB Setting: TruckStockCallVoicelessChannels. 

Truck Stock Call Process on WSX Mobile 

Where a job has been set to require the truck driver to return a stock call the driver will be prompted on the PDT to undertake this action at the time the journey reaches the At Crew status. The driver can either complete and send the update or can choose to cancel out. 

When the driver cancels out of the stock update, a message indicating the driver declined to do the update is automatically generated and returned from the PDT, and is added as a Journey Note against the active journey for the truck in WSX.

Note: The driver is requested to send the stock update with the stock position as it will be AFTER the truck has been loaded for the current load. Based on this, while the driver will likely take the stock call prior to the journey reaching the Loaded status, the stock update will not be sent to WSX until the journey reaches the Loaded status on the PDT. The stock call Date & Time is also set as 1 minute after the time at which the Loaded status was reached (to ensure the update occurs after the Loaded status is set on the journey in WSX)

Further details on how to complete a stock call by the truck driver can be found here on the TFL Support website.

Truck Stock Update within WSX

Stock updates received the truck trigger the following actions in WSX,

1. Stock is updated with the following,

   • Call Date & Time – Set as the date & time + 1 minute from the ‘Loaded’ time associated to the journey, and  

   • Call By - is set as ‘PDT’ + The Truck Code, e.g., PDT - 5421

2. An Event Log item is added as follows,

   • Association & Association Item – Gang and associated Gang Code

   • Category & Sub-category - Stock & Voiceless Stock Update. 

   • Details - All details of the update are recorded including each stock item's update quantity and call date & time. 

   • Status - The event is set as CLOSED.