Post date: Apr 23, 2011 3:52:25 AM
From Your Webmaster, Sue Jacobson ...
Update April 26th: It appears this problem may be solved!?! However, IF you are still having problems viewing spreadsheets on this website, please send me an email at bv18wgc@gmail.com. I would like to know if these problems have not been resolved! And if you are still having problems, please read the rest of this post.
I understand that some people are having problems viewing the Google spreadsheets on our website. In particular, the new Match Play brackets are not automatically showing up. Apparently the Google log in screen appears and asks that you log in to see the spreadsheet. Obviously this is not supposed to happen! After speaking with several people, I have come to the conclusion that I will never be able to figure out this randomly occurring problem. As such, we need to take other measures to get the information out to all players.
The option which seems to be working for people is to click on the links at the top of the bracket web pages which have been provided for those having problems. These are links to "published" versions of these spreadsheets. So far, these "published" spreadsheets have been visible to those who had previously been unable to see the brackets.
If clicking on the "published" links doesn't work, then another option is to log into Google using the WGC secure website username and password as requested. The bracket files have been shared with that gmail account and should be visible to anyone logged in to that account. Thus, you can try using the secure site gmail username "wgcmembers" and then the corresponding password to log in to Google. Unfortunately, this option does not seem to be helping yet ... but it should work. I need to further investigate this option.
If you still cannot see the brackets, do NOT create a new Google identity. If you wish, we can send a copy of the Match Play bracket to your email whenever it is updated. Just email your preferred email address to bv18wgc@gmail.com. An email distribution list will be created and we will send out the bracket as a PDF attachment whenever it is updated. Remember that details of tournament matches will also be posted to the Match Play Tournament News feed so you can keep up with the tournament in that manner as well.
In the meantime, thanks for your patience with the process and my sincerest apologies for the numerous inconveniences this problem has created.