Download or Updating Zoom App
Download or Updating Zoom App
Embedded Files
Zoom regularly provides updates to the Zoom Workplace desktop client to release new features and fix bugs. It is necessary to keep your client updated to experience the best performance when using Zoom meetings.
The following instructions will guide users through downloading, updating, or reinstalling their Zoom clients on Windows and Mac computers. To download the latest version of the Zoom Workplace Desktop Client, please visit the Zoom Download Center.
Personal Hardware - Windows 10/11
Personal Hardware - Windows 10/11
Note: These instructions are for personal computers not issued by Purdue Global.
Click the Start icon on the bottom left of the Windows taskbar.
Scroll through the app list until you see the Zoom folder.
Click on the Zoom folder and then Zoom to open.
After opening the Zoom app, find the Zoom icon on the bottom right of the Windows taskbar.
Note: You may have to click the up arrow to expand the view of app icons.
Right-click on the Zoom app icon and left-click Check for Updates.
If there are updates available:
A window will open with details of what's new. Allow the window to load.
Once the update has finished loading, a blue Install button will appear in the bottom right corner. Click this button to install the update.
When the update is complete, the Zoom app will restart. The app's home screen will show the current version installed at the bottom of the window.
If there are no updates available:
A window will pop up stating You are up to date. You may close this window and access Zoom as usual.
Video Walkthrough
Zoom Update Video.movTo expand the video size, click the full-screen option on the bottom right.
(Note: This video does not have audio.)
PG Issued Windows Laptop
PG Issued Windows Laptop
Note: These instructions are for Purdue Global-managed computers.
Click the Start Menu on the bottom left of your screen.
When the menu opens, type Company Portal on your keyboard.
Select the Apps on the left hand navigation.
Locate the Zoom Workplace icon in the list of Applications.
Click on the Zoom Workplace listing.
Select the Install or Reinstall button.
Mac Computers
Mac Computers
Open the Zoom desktop application.
Select zoom.us at the top of your screen and select Check for Updates.
If there are updates available:
A window will open with details of what's new. Allow the window to load.
Once the update has finished loading, a blue Install button will appear on the bottom right. Click this button to install the update.
When the update is complete, the Zoom app will restart. The home screen of the app will show the current version that was installed at the bottom of the window.
If there are no updates available:
A window will pop-up stating You are up to date. You may close this window and access Zoom as normal.
Video Walkthrough
Zoom Update MacOS.aviTo expand the video size, click the full-screen option on the bottom right.
(Note: This video does not have audio.)
Automatic Updates Option
Automatic Updates Option
Open the Zoom Desktop Client.
If you are not currently logged in, log in to Zoom from the client.
Click on the Settings Gear on the client's top right.
In the General section, locate the Zoom Updates option and ensure that the option to Automatically keep Zoom desktop client up to date is selected.
Reinstalling Zoom
Reinstalling Zoom
When a technical problem arises, uninstalling and reinstalling Zoom from your computer can be a simple way to resolve issues.
Windows
Windows
Click the Start Menu on the bottom left of your screen.
Scroll through this menu until you see the Zoom folder.
Click on the Zoom folder and then Uninstall Zoom to uninstall.
Once completed, reinstall it from the Zoom Download Center.
Mac
Mac
Open the Zoom desktop application.
Select zoom.us at the top of your screen and select Uninstall Zoom.
Select OK to confirm.
Once completed, reinstall it from the Zoom Download Center.
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