Frequently Asked Questions

Yes, you can add personalized feedback for a student when grading their assignments. Click the Insert Stuff tool in the Feedback area while grading and create a Kaltura video for the student.

Kaltura is an ADA-compliant tool as long as captioning is provided.  If you are including a PowerPoint presentation in your video, it must be checked for accessibility compliance. File > Check for Issues > Check Accessibility. 

You should always wear a headset when recording in Kaltura. 

Yes, You must have a webcam and microphone working with your computer. Review your computer documentation to find the system settings for microphone level and control of the webcam. 

Yes, you can create a video quiz.  However, it will create a gradebook item in the Gradebook that displays the points you set. If no points are selected, it defaults to 100. Those points are EXCLUDED from the final calculated grade. The faculty cannot hide this gradebook item so students will see this item in the gradebook.

Scores are displayed in the gradebook but it is excluded the total points in the course.

To view a student's individual responses, go to My Media >Select Video Quiz > Analytics.

We recommend using Insert Stuff to share videos with students. The Insert Stuff tool is accessed by clicking on the video icon from any editing window in Brightspace and then scrolling down to “Insert Kaltura.” The Adding to Classes section of the site provides detailed instructions on how to add videos to your course. 

Kaltura is just a recording tool, but the screen capture feature can be used to record a meeting if the meeting content is within the designated screen capture area. There is no way to create a link to a Kaltura video at this time, though the embed code could be shared with faculty and Gmail will create a clickable link within the embed code.

Please contact Technical Support at 866-522-7747 or email TechSupport@purdueglobal.edu.

The Described and Captioned Media Program (DCMP) from the National Association of the Deaf and the US Department of Education has a Captioning Key that you can review for guidance on captioning. 

Chrome, Firefox, Opera, Android, and iOS can be used.

Kaltura allows you to record the whole screen or select a section of the screen to record. To record a browser window, choose Screen > Select Area and then drag the area over to the window you want to record and resize it to fit the window

Kaltura is mobile-compatible and will play on mobile devices.

You can drag and drop the information into the recording area and Kaltura will capture it.

Yes, anyone with access to the Brightspace course should be able to view the Kaltura videos.

You can verify your Camera setting for Mac by accessing System Preferences > Security and Privacy > Privacy > Camera and ensure the browser you are using is checked to allow the app to access your camera.

There is a known issue with some versions of Chrome and Kaltura. You may experience issues like the spinner hanging when trying to pull up a preview of the video. Clicking pause by the scrubber and then clicking play should unfreeze the process. You may also try using a different browser.

Review the Captions and Transcripts section of the guide for step-by-step instructions on adding and editing captions. 

It depends on the length of the video. Usually, a 15-minute video is completed within 1 hour. 

Captions can only be provided in the language used for the video. Source media language options are English, German, Spanish, French, Italian, Dutch, and Portuguese.

You do not have to add captions unless the student has an accommodation letter that requires it. Please always give students the option to receive written feedback by posting this statement with your video feedback: Press the play button above for your feedback and let me know if you prefer to have written feedback instead. 

When a Kaltura video that contains captioning is downloaded, the captions are not included with the download. However, you can download the captioning file separately by going to the edit page for the video.

1. Record content. 

2. Upload to Brightspace. 

3. Edit video. 

4. Order captions. 

5. Edit captions.

6. Use Insert Stuff to publish the video.

You can if you are doing a webcam recording. Screen recording is not supported at this time on a smartphone.

Yes. To import videos, go to Add New and select Media Upload. All common video, audio, and image formats are accepted. 

Business Casual is the required dress -  a nice shirt or top. A Purdue Global T-shirt is also an option. 

Your home office is the best place to record a video so that the background in the camera view is limited and the environment is professional, free of distractions,  and noise free. Take the wall décor behind you into consideration.  The lighting should be bright, but if you are near a window, the blinds should be closed.

You can post Kaltura videos in Announcements, Activity Feed, Discussions, or Grading feedback using the Insert Stuff option.

Yes, videos in both tools can be edited. 

For short videos, it takes a few minutes. Longer videos will take a little longer. 

Yes. To share a video with others, click on Actions and then choose Edit. From the editing window, choose Collaboration > Add Collaborator. You can then type in the names of people you want to share the video with. For details on the types of collaborators see the following guide from Kaltura: Change Media Owner and Add Collaborator. 

Yes, once the faculty publishes to an announcement, discussion, or the Media Gallery, the video is automatically visible to the student.

Click on More Tools > My Media to access all of the video files you have created.

Go to the video, click Actions, then click Analytics. There you can find information about visits, plays, view drop off, average view time, comments, and users who have watched the video. 

No, videos cannot be shared by email as we need to protect our intellectual property. 

It is not currently possible to send videos through Intelligent Agents. 

To delete a video that you no longer want on your media space, click on the trash can icon on the right side of the page, next to the edit button. 

Videos stay with the instructor who created them and any collaborators that they share the video with. The instructor can then determine which videos to publish in a course each term. 

Yes. There is a pencil icon to the right of the microphone in the recording pane. You can click on the pencil to access the annotation features. 

Kaltura can be used on desktop computers and laptops (PC or Mac). Please refer to the Technology Requirements for hardware requirements at Purdue Global. 

Videos that are created during a course revision and are inserted into the master course would be owned by Purdue Global.  These videos should not be shared by faculty with any non-Purdue students or staff. 

If the faculty created a video and the content was created in connection with the course and education delivery, it would be owned by Purdue Global.

If the content created was meant as an educational enhancement e.g,  to reinforce concepts or add something, not in the master course that the faculty believes is an enhancement, this content would be owned by the faculty member.  Similarly,  educational entertainment (artistic imagination) created for fun to enhance the learning experience, belongs to the faculty member.  

Purdue Global’s general policy is that we should not be recording students.  If there is a compelling reason to record, faculty should consult with their department chairs. If there is a recording, students must sign a release that gives permission and states how the video would be used. Faculty must ensure there are no FERPA violations. 

If Purdue Global owns the content, the videos cannot be shared with any individual outside of Purdue. If faculty own the content, they can share it with others.