scope of scaling

Learnings from prototyping-

• We need to develop trust at new places.
• We need platform to automate order and delivery.

Way Forward

Our service operation will be divided into three major operation.

1. Pre service activity.- Onboarding Home chef - home chef onboarding will be done by an standard operating procedure which include

• Contacting the Home Chef
• Orientation and basic training for the service
• Provide welcome Kit and contract paper
• Onboarding complete

2. Service Activity

• Service activity will preferably be carried out on in-house build platform (web or app).
• Home chef are required to display their menu on the platform which will be available to the customer to see and choose from.
• Customer choose from displayed menu from platform which is sent to the respective home chef.
• After meal is prepared and packed, home chef can request for delivery.
• Delivery person is assigned details of meal to be delivered where his route planning is optimized by Platform’s algorithm.
• Delivery begins

3. Post service Activity

• Feedback and rating mechanism for food and delivery.
• Feedback mechanism for Home chefs.