My Reports

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1. Reports > My Reports

My Reports

1. This page shows a table that shows previously-processed and in-process reports. These reports can be downloaded or deleted.

2. This page will appear automatically after requesting a report through the Report Request section.

3. In the Report Status column, the report will show either Pending, Ready or Error. 

   • Refresh your web browser to update the status by clicking Ctrl-F5.

   • Once the status shows "Ready," the report can be downloaded by clicking the pencil icon under the View column. 

4. The View column and the pencil icon will only permit the report to be downloaded. It cannot be viewed directly in eSER. 

   • Clicking the pencil icon will cause the report to be downloaded to the user's default "downloads" folder. 

     1. In the Chrome browser, this folder can be specified by going to settings > downloads. See the video in Tech Tips for how to do this.