Ronald McDonald House Charities
of Greater Charlotte

Opportunities

Position: House Operations Volunteer

Position Description: Ronald McDonald House Charities of Greater Charlotte provides the families of seriously ill children being treated in area medical facilities the comfort and support of home during their greatest time of need. 

General HOV Job Description: Volunteers are asked to support families and administrative staff during their shifts. The role of House Operations Volunteer is to focus primarily on the operations of the House. The role of House Operations Volunteer is to focus primarily on supporting the House Operations/Family Services Department with the cleanliness/maintenance of the facility, the readying of guest rooms for incoming families, assisting staff with the orientation of incoming guest families and prepping/serving of meals when needed. Volunteers may be asked to complete tasks outside of their assigned roles on an as needed basis. 

Responsibilities May Include: 

• Complete daily cleaning/maintenance checklists to maintain the cleanliness of all common areas of the House 

• Ready guest rooms for incoming families by completing room turnovers utilizing a turnover guide 

• Heating and serving meals 

Job Qualifications: 

• Ability to work effectively with other volunteers and staff 

• Ability to follow-through with assigned tasks 

• Report to scheduled shift on time 

• Ability to interact and communicate well with families and staff 

• Ability to follow directions 

Requirements: 

• Complete a House Operations Volunteer application 

• Complete a satisfactory background check 

• Complete online training videos with accompanying quiz 

• Complete a three-hour shadow shift with a shadow shift trainer 

Time Commitment: 

• 36 hours annually with a minimum 1-year commitment 

• Available shifts: Monday–Sunday: 8am-11am, 9am-12pm, 11am-2pm, 2pm-5pm, 5pm-8pm 

Interested? Sign up for volunteer interest meeting here: https://www.signupgenius.com/go/409094cafa928a75-house1#/