Refund Procedure

Here's a step-by-step guide to our refund procedure:

1. To request a refund, students must submit the Student Request Form to the Office of Student Affairs for processing.

2. Eligible students who are withdrawing from a course will have their refund processed by the Office of Finance.

3. All necessary supporting documents must be submitted along with the Student Request Form. The reason for the refund must be clearly stated on the form.

4. The Office of Student Affairs will acknowledge receipt of the request within 3 working days and verify the student's contract to determine if a refund is applicable.

5. The Office of Finance will calculate the refund amount based on the refund policy in the student contract and indicate it on the form.

6. Approval from a member of Management is required before issuing the refund amount.

7. The Management's approval will be documented on the Student Request Form.

8. Once approved, the Office of Finance will pass the form to the Principal to issue the refund according to the student's preferred method.

9. The Office of Student Affairs will inform the student of the refund status and instructions for collecting the payment if approved.

10.  The Office of Finance will explain to the student how the refund amount was calculated during the collection process.

11.  The student will acknowledge receipt of the refund amount and the explanation of the calculation on the Student Request Form.

Please note that all refund amounts strictly adhere to the refund policy as stated in the student contract unless otherwise decided by the College's management. 

The entire refund process should not take more than seven working days from the date of application for the issuance of funds to the student.