the aren't easlily swayed by price 

I see that you have had high speed internet with Telus for a long time,

I'm sorry to hear that you want to cancel your services.. Your business is very important to us and you're a very valued cliente, What made you decide to cancel?

Your business is very important to Telus and I would hate to see you leave. What I can do for you is offer..

⭐ Loyalty Statements:

1. "We truly value you as a customer, and we’re committed to making your experience the best it can be."
   
   

2. "Your loyalty means a lot to us — that’s why we’re always here to support you whenever you need."
   
   

3. "Because you've been with us, we want to make sure you're getting the best value possible."
   
   

4. "We know you have options, and we’re grateful you’ve chosen to stay with us."
   
   

5. "Long-term customers like you are the heart of what we do — thank you for trusting us."
   
   

6. "We’re not just here for today — we want to keep earning your trust every step of the way."
   
   

Your time with Telus means a lot to us you’re a valued customer, and I’d like to make sure you continue getting the value you deserve. 

We truly appreciate having you as part of the Telus family. If something isn’t working for you, I’d love a chance to make it right. 

I’d hate to see you go, especially after all this time. Let’s take a quick look together. I might have a solution that fits your needs better. 

It truly means a lot to us that you’ve let Telus be part of your home for this long — thank you for trusting us with something so personal. 

Having you with us all this time is something we’re genuinely grateful for — and we’d love to continue being the service you can count on. 

I Would hate see you leaving Telus because you are a really good customer

Of Course, We don’t want you to leave Telus, Let us make all possible to stay

Let’s make our best to avoid the cancellation in finding a better solution

You’re so important for TELUS and we want you to stay for so long.

Thanks for your loyalty as a customer, let’s work together! 

You’re a valued customer for TELUS. It would be a shame if you left us. What made you feel like canceling?

You as a loyalty customer matter for us. Can I ask what made you come up with that decision?

 We recognize yourself as a very valued customer, we care about you and we are always trying to give you the best service

Thank you for choosing TELUS and staying with us a little bit longer, we appreciate you as a customer. 

TELUS is always finding a new way to make yourself feel comfortable and se 

3. Your commitment to TELUS deserves special care - here's 25% off our Smart Home bundle, a special reward just for you. 

I understand you're thinking of canceling, and I completely respect that. Let’s take a quick look together and see if there’s something that might suit you better.” 

Just so I understand — is it that you’re not using the service at all, or just not enough to feel it’s worth the price?”

“Has something changed recently, like your routine or how you use your home services? 

I totally understand. If it’s just not necessary right now, we do have smaller plans that keep you connected at a much lower cost — just in case you still want access without paying for what you’re not using.”

“Or, depending on your situation, I might be able to temporarily pause or downgrade your service until your needs change. Would that be helpful?

“Thank you again for being with us — I really appreciate your time today. Whatever you decide, we’re here for you if your needs change in the future 

Right-sizing 

cease=cancellation 

want to personally apologize for the way that was handled. That’s not the experience we want for any client, least of all someone as valued as you.”