Transient Encampment 

What you need:

Incoming Call:

• Name of caller.

• Agency calling from.

• COA issue - Advise caller to call 311, or take the information and call 311.

  • If not in Austin, advise to contact the proper city.

Outgoing Call:

• If you take the information to relay to 311, call 311 and state information provided by incoming caller. You can also email them at "311CommandCenter@austintexas.gov"

No Lonestar event needed