Roadway Maintenance

Roadway maintenance could include the following:

• Stripes faded on roadway.

• New stripe placement needed.

• Request for new street signs.

• Grooved roadway causing hazard.

• Landscape work needing to be done for better motorist visual (Tall grass, untrimmed shrubs, etc.)

• Graffiti.

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What you need:

Incoming Call:

• Name of caller.

• Agency calling from.

• Where is it located?

• Case number from collision that caused damage, if available.

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Create Lonestar event:

• Event will be private.

• Event Description and Type will be Maintenance.

• Can you find it on CCTV? If not, notate in history.

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Outgoing Call:

• If in construction area, see Construction Zones tab under Phone Calls for more information.

• Notify proper maintenance yard. See Maintenance tab for more info.

• State who/when you called maintenance in Lonestar event history.

• Send follow-up email from Lonestar event to maintenance yard responsible.

• Close out event once email is sent.