Embedded Files
What you need:
Event is public.
Event Type will be "Collision" or "Overturn" - choose the most fitting.
Location.
Weather conditions.
Vehicle information – if no license plate info, obtain VIN if possible. If missing a bit of info, add note in history.
Snapshot, if possible. If not, add a note in history.
HERO activities as following:
MOT/Traffic Control.
(Activity that HERO states he is performing, if any.)
Add any agencies on scene. If HERO does not advise you, ask HERO.
If HERO observes an emergency or is first on scene and asks to have 911 advised, obtain as much information about situation as possible. Call 911 (or PD in area) and advise them of the situation. Follow their prompts and answer questions accordingly. Add to event history a comment stating who you spoke to, what time, and why. Add agency under info page 2 and click “notified.”
If HERO advises there are any damages, state in history, notify maintenance, sent maintenance a follow-up email, and state in history who/when you spoke to maintenance.
LANE BLOCKING:
If lane blocking on frontage or freeway, send an email. Include the AUS groups, and the proper maintenance yards. State any important information you obtain such as a law enforcement case number.
If lane blocking on the freeway, post DMS. Have them approved by supervisor/designated operator before executing.
ALL LANES CLOSED:
If ALL LANES CLOSED the PIO must be notified according to the PIO Criteria. Look out for emails from Bradley Wheelis if he is away from office and someone else is needing to be notified, add note in history about who/when contacted.
EVENT MONITORING
If an incident/crash is identified 0-5 miles from the district boundary (Bell and Comal County) in the direction that traffic would queue up in the neighboring district (Southbound for northern limits, Northbound for southern limits) WACO district and SAT district will be notified respectively.
The TMC will monitor all lane blocking events, when it is determined that there will be an ongoing disruption to the flow of traffic, the following will apply:
If the freeway closure is on IH-35 Northbound just after the Hays/Comal County line, advise neighboring district:
San Antonio (TransGuide)
210-731-5136
24/7/365
Email: SAT-AMLT@txdot.gov
If the freeway closure is on IH-35 Southbound just after Williamson/Bell County line, advise neighboring district:
Waco
254-867-2700
(M-F 8A-5P)
Outside Waco Hours Contact
Fort Worth (TransVision)
817-370-3661
(The information on event monitoring can be found on page 79 of the SOP)
PIO NOTIFICATION INSTRUCTIONS
PIO NOTIFICATION INSTRUCTIONS
For any critical incidents that are blocking all lanes of traffic, the TMC will notify the PIO Office at 512-832-7113 anytime during office hours and afterhours. Make note in event history of when they are notified, and if you spoke to them or left them a voicemail. When leaving a voicemail TMC Operators / Supervisors will leave the following:
Name of CTECC operator or Supervisor
Time
Name of roadway
Nearest intersection
Which lanes/direction for closure
PIO NOTIFICATION CRITERIA
PIO NOTIFICATION CRITERIA
PIO: Public Information Officer
PIO Notification of Crashes
All lanes closed in both directions on the roadways below regardless of day or time:
IH-35
US-183
US-290
SH-71
SH-130
SL-1
SL-360
RM-620
RM-2222
All lanes closed in one direction on any roadway on weekdays between 6 a.m. until 8 p.m.
All lanes closed in one direction on IH-35 5 a.m. until 10 p.m. seven days a week.
If overnight crash that closes all lanes in one or both directions will remain closed into †AM rush hour, contact PIO between 4:30-5AM so they can make necessary social notifications.
If crash meets the Form 2111 criteria click on link for instructions.
†AM Rush Hours: 5 AM – 9 AM
††Business Hours: 6 AM – 6 PM
*Do not contact PIO outside ††business hours and weekends if crash does not meet the above criteria
When contacting the PIO, always call the 24-hour hotline number first. If no call back within 10 minutes go to the next person on the on-call list.
ON CALL TxDOT PIO
On-call 24-hour hotline: 512-832-7113
Kellen Mohrmann: Cell 737-330-7164
Glynda Chu: Cell 512-376-8050
Brad Wheelis: Cell 512-815-7239
**Reminder when a TxDOT Maintained roadway is closed in either direction or both directions northbound or southbound, or eastbound and westbound go to the HCRS Instructions, also do not forget to go to the Drive
Texas website to input the closures.**
HCRS Entry – CTECC Shift Supervisors
Crashes that close all lanes in one or both directions. 24/7/365
Monitor closure for proper updates in HCRS
Expiration of closure can be set to 2 hours for crashes
Expiration of closure can be set to 4 hours for fatalities
Renewal of entry may be necessary if closure duration is longer
*PIO will no longer enter crashes into HCRS. Projected start date of October 1, 2022.
Page updated
Google Sites
Report abuse