What you need:
Incoming Call:
Name of caller.
Agency calling from.
Where is it located and on which side of road?
Metal, cable, other?
How many feet of damage?
Any posts damaged?
Is it impeding (blocking)?
Case number from collision that caused damage, if available.
Create Lonestar Event:
Event is private.
Description and Type for event will be "Maintenance"
Can you find it on CCTV? If not, notate in history.
Outgoing Call:
If damage is in a construction area, see Construction Zones tab under Phone Calls for more information.
Notify proper maintenance yard. See Maintenance tab for more info.
State who/when you called maintenance in Lonestar event history.
Send follow-up email from Lonestar event to maintenance yard responsible.
Close out event once email is sent.
Guardrail Damage
Guardrail Damage
Guardrail Damage
Attenuator
Attenuator
Attenuator
Attenuator Damage
Attenuator Damage