Let's start with some context.
- What is the funniest Google related question or story you have? Any great Help Desk or other support stories?
- What amazes you about teachers’ use of technology? Teachers in general?
- Anyone have any tips on dealing with teachers or other staff members when providing support?
Goals for this session:
- Review Mail and Calendar basics.
- Discuss best methods to support teachers and staff regarding the use of these tools.