Training & Coaching

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This page pulls all relevant information from the different steps reflected in the site that directly influence Training and Coaching in the Data Collaborative project. It has consolidated all resources and information that relate to the Training and Coaching delivered in the Data Collaborative community.

Here are quick links to the information provided below (Click on the bolded area you would like to jump to:

People: Who was mainly responsible for Training and Coaching?
Capacity Building: What type of Capacity Building supported Training and Coaching?
Operations: How did the Data Collaborative create and maintain Training and Coaching?

Click on the section you would like to jump to below:

Step 3: People

Step 4: Capacity Building

Step 5: Operations

Step 3: People

The people involved in Training and Coaching were critical to successful outcomes. Going through and reviewing the individual pages of the Data Collaborative Team will be a helpful starting point. The Team's background, roles and insights all touch upon the importance of Training and Coaching. Each individual has broken down what felt significant and also their insights about what helps growth occur versus regression. The pages reflect the balance between the art and science of working with people and how each individual deserves to be met where they are in the process.

Quick Jumps

Below are quick links to the individual pages of the Data Collaborative Team. The insights for each individual have great content with reflections about what helped the work move forward and how buy-in was generated within the Data Collaborative community.

Angela Preston

Literacy Coach

Deepti Panjabi

Data Manager

Matt Lynch

Sustainability Lead

Tyler Barnett

Data Lead

Step 4: Capacity Building

Training

Training and Coaching are two out of the four areas that the Data Collaborative Team used to develop capacity in the participating Partners in the community. They were also the first introduction to material and the first line of defense to reinforce understanding.

The Capacity Building section for Training and Coaching really focuses on the delivery used when giving Training and Coaching. These sections can be viewed as a turnkey. Here the systems, processes and resources we've created to deliver a (mostly) smooth training or coaching session can be found. All that is needed is a little prep, rehearsal and coordination. The rest of the work has been ironed out. To discover more about what we have learned through delivering training and coaching, check out our internal metrics —actual data will require permission from Read Charlotte. Anonymized data can be found in the demo version.

Coaching

Step 5: Operations

Training

While we like to think that all of our turnkey training sessions (found here) are perfect for all organizations, we realize that this is far from true. In order to continually improve the delivery of our Training and Coaching, we have adopted specific design cycles that have provided a strong road map to ensure that we deliver both quality content Training and Coaching, as well as an enjoyable experience that creates energy for the work.

In our operations section we will provide you the supporting documents we used to facilitate the design process of both Training and Coaching sessions. The purpose of this document is to lend our perspectives and what was valuable to us when creating sessions. It should be highlighted that our Net Promoter Score average increased each year of the Data Collaborative. We partly attribute this to really listening and capturing the voices of our Partners in feedback. We admit, sometimes we pushed the envelope of our capacity, and the learnings from our failures were equally rewarding in showing what not to do.