Embedded Files
ITR Mission
ITR Mission
The mission of the Information Technology Resources (ITR) Department is to work collaboratively with Prairie State College administrators, faculty, and staff to implement appropriate technology solutions in support of service, teaching, and learning for the campus community.
Please visit our department webpage for links to tutorials and other services.
Contact ITR
Contact ITR
Faculty, staff, and students can reach the Help Desk via:
Email: pschelpdesk@prairiestate.edu
Phone: (773) 507 - 7999
Submitting tickets through the Self-Service Portal: Self-Service Portal
Tiered Support Model
Issues unresolved by the Help Desk will escalate to our Tier 2 onsite technicians for further assistance.
Note: Escalations after hours or on weekends will be addressed the next business day.
Page updated
Report abuse