The practice of exchanging verbal information along with ideas and messages constitutes oral communication. The business industry needs robust spoken communication abilities to facilitate clear and effective work-based interactions. Business professionals utilize this format in multiple settings which include delivering presentations, taking part in meetings and negotiations, running interviews alongside teamwork interaction. Good oral communication allows professionals to create strong work relationships while enabling confident idea delivery to achieve operational excellence. Successful business operation depends on effective speaking abilities and active listening together with engaged conversation with others.

Written communication functions as the mechanism to spread information by using written text. The business environment requires clear professional organized messages as an essential tool for business operations. The main written communication types used in business are professional emails, memos and both resumes and cover letters. Professional written communication serves two functions enabling the delivery of essential details and record management and professional self-presentation to employers and clients. Written communication helps maintain clarity between parties while reducing misunderstandings and demonstrating workplace professionalism.