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Business Summary:
The Werribee Outdoor Pool was renovated in 2007 by the Wyndham City Council who also control Aqua pulse and eagle stadium, the outdoor pool is currently kept running by Western Leisure Services who run the water and also are involved in the HR team of the pool. The Werribee outdoor pools mission is to provide healthy lives through recreation and aquatics while providing fitness services with over 400 employed employees.
Personnel Information:
Business Manager:
Alison Dixon is the Business manager/CEO with extensive leadership and management experience gained in both the public and private sectors, Alison was a founding member of the WLS team. Prior to joining WLS in 2014 as General Manager Corporate Services, Alison held management positions with Wyndham City Council. She holds post-graduate qualifications in HR/IR and is a Graduate of the Australian Institute of Company Directors, Duties developing business management goals and objectives that tend to growth and prosperity. Designing and implementing business plans and strategies to promote the attainment of goals.
Manager:
Barry Harrison is the general manager of the Werribee Outdoor Pool and Aqua Pulse, Barry has an extensive history in the leisure and recreation industry, he has also managed centers across three states and two countries spanning over a 20-year period. Barry has a band of experience and knowledge and has held many jobs and positions, Duties Maintains staff by recruiting, selecting, orienting, and training employees. Ensures a safe, secure, and legal work environment. Develops personal growth opportunities.
Reception:
Reception is the first person you are likely to meet at the business as they will inform you on what's happening and how to book in after welcoming you. There are no required qualifications if you want to work as a receptionist at the pool, they are likely to get paid around $982 a week with their duties being welcoming guests and booking them in to swim, with good listening, thinking, and oral skills to strangers, knowledge you may need is being able to process and manage files, being good with customer service and to be able to work with computers. The entitlements, health care, medical services, pathology services, and dental services, Duties Answer telephone calls to take messages from clients or to provide information. Receive walk-in customers and guests and make them comfortable. Direct or escort guests or visitors to specific areas or correct offices.
Lifeguards:
The lifeguards are the people responsible for saving people's lives and being good at swimming to help people who are struggling, the qualifications for a lifeguard are having a first aid certificate and being good at swimming, the pay is $1,548 per week, the duties for a lifeguard is in the name to guard people's lives, so if you see someone struggling in the water you have a duty to dive in the water and try to save them if they have already drowned you will have to perform CPR, the skills needed is physical, monitoring and critical thinking, the knowledge needed customer and personal service, education and proper training and public safety and security, and the entitlements like minimum wages, flexible working hours and long service leave.
Swim instructors:
The swim instructors are the most filled opportunity within the entire business, and only requires some basic needs such as having your first aid certificate, you also need to be able to swim good, at least 17 years old, with working with children check and you need to have a Provide Cardiopulmonary Resuscitation qualification. With all of that, you must also show that you can ensure safety for every student you teach, Duties Planning and implementing teaching strategies, gathering basic documentation to support and reinforce in-person training
HR Coordinator:
The HR Coordinator, is the person who manages and looks over any issues within the staff over the three businesses of Werribee outdoor pool, Aqua pulse, and Eagle stadium, they also have to deal with compensation and labor negations and data collection, Duties They assist HR managers with recruitment, maintain employee records, assist with payroll processing and provide administrative support to all employees.
Kiosk Workers:
The kiosk is someone who runs the food and drinks and sells them this can be found at the entrance of the pool, food handling and beverages certificates, the pay is $1,030 they have a duty, handling, building good relationships and taking control and cleaning, the skills you need coordination with others, serving customers and speaking. The knowledge needed is customer and personal service, mathematical skills and food production, and the entitlements minimum wages, flexible working hours and payroll, Duties to serve food with care and in a safe manor to pleasure the customers of the stall.
Owner & Operator:
Wyndham City Council who owns the business and pays the money, and Western Leisure Services who do the water and keep the place going with all that stuff.
Job longevity :
Some people get started in this industry as early as 15 which can lead into a long career for at least 10 years but than that's the most common thing but the second most common thing is to retire 19 later at 34.
Business hours & Information:
(03) 8734 5679
Monday – Friday
5:30 am-7:00 pm
Saturday
8:00 am-6:00 pm
Sunday
10:30 am-6:00 pm
220 Watton Street, Werribee, Vic 3030
Gmail: Info@westernleisureservices.com.au
Website: Http://werribeeoutdoorpool.wynactive.com.au/
Qualifications needed, Skills, and opportunities:
Qualifications needed to work:
Provide Cardiopulmonary Resuscitation Qualification
Provide First Aid Certificate
Working with children check
The skills needed to work:
You need to be able to speak well with other people, you also need to be able to measure how well your system is working and how you can improve on it, you also need to be able to be good at motivating and directing people and choosing who could be best for the job. Of course, you need to be good at teaching, and being good at swimming, and lastly you need to be pretty good of keeping track of progress and how well you are doing.
The opportunities to work:
The Wyndham city council has had the pleasure of being in business in the largest and fastest growth in all of Victoria and with that comes job opportunities as more and more businesses open which lead to many jobs, the availability to work in your local area has never been better. With that being said you can apply for jobs on their website, but they are only looking for people with passion to build happier lives, who can educate and have good knowledge of customer and personal service with good English skills.
Traineeship
You will be able to volunteer at the pool observing and assisting the qualified coaches in a range of different classes.
Beginner Coach
Once completing a traineeship, the thing next would be to enter a online, and face-to-face course in order to become a qualified beginner coach. You will be paid during your hours.
Intermediate Coach
For coaches 16 years of age and over, you will be able to complete an intermediate qualification with a choice of Gymnastics for All, Kinder gym, or Women’s Artistic Gymnastics programs. Once the qualifications are completed, you’ll be able to coach unsupervised.
Advanced Coach
For coaches 17 years of age and over, you will be able to complete an advanced qualification with a choice of Gymnastics for All, Kinder gym, or Women’s Artistic Gymnastics programs. This part of the course will take longer to complete so it is for those interested in coaching high-level gymnasts.
Employee entitlements & Agreements:
Award: Fitness industry award 2020
Entitlements – Workers in Australia are entitled to basic rights and protections at work. If you’re in the national workplace relations system, these protections include minimum pay rates and a set of entitlements called the National Employment Standards. You’re also likely to be covered by a modern award or enterprise agreement, which may provide you with more entitlements.
Meal breaks – Employees working 5+ hours are entitled to a 30-minute, unpaid meal break. If 7+ hours, they are entitled to an hour, unpaid meal break.
Payment – Employees are paid fortnightly through bank transfer.
Annual leave – Employees have calculated hours to determine their annual leave per year. If employees work the agreed number of hours a year, they are entitled to 4 weeks paid annual leave per year, in agreement with the owner of the business.
Sick leave - Part-time employees are entitled to 10 days sick or career leave per year.
Superannuation - All employees within the business are required to have a superannuation account, if employees fail to have a superannuation account prior to beginning, they can choose their own fund or nominate the business to make an account. A base rate of 9% of all employees’ wages will be sent to the employee’s super funds by the employer.
Public holiday rates - Employees receive public holiday rates.
Employment wage
For 18-year-olds- $15.21 hourly (part-time)
For 17-year-olds- $13.47 hourly (part-time)
For 16-year-olds and under- $11.23 hourly (part-time)
Breaks
Unpaid break for 30-60 after working no later than 5 hours
Working for the employer
Hours of working
Leave:
Parental/maternal leave
Annual leave: During a period of annual leave an employee must also be paid an annual leave loading of 17.5% of their minimum rate of pay.
Adoption-related leave
Personal leave
Sick leave
Public holidays
Domestic violence leave
Allowances
Wage-related:
An employee at classification Level 4A or below in charge of the following number of employees must be paid
NUMBERS OF EMPLOYEES
$ PER WEEK
1 - 5
24.98
6 - 10
34.14
More than 10
45.80
Broken shift
An employee working a rostered broken shift must be paid per day $14.16 extra and for excess fares an expense-related allowance of $1.95 per day
First aid
An employee who is rostered by an employer to be on first aid duty at a particular time must be paid $2.66 extra per day.
Meal
An employee required to work overtime for more than one and a half hours immediately after their ordinary hours of work must be paid a meal allowance of $12.35 unless the employer provides a meal.
Uniforms and protective clothing
An employee who is required to wear specific clothing as part of their employment must be reimbursed for the reasonable cost of:
Purchasing the clothing
Laundering or dry cleaning the clothing
Unless the clothing is provided by the employer without cost to the employee or is cleaned by the employer (where the clothing is provided by the employer it will remain the property of the employer)
Hourly Rates:
OHS Management:
The people in charge of OHS is the risk and safety apartment which is a different entity to the Werribee outdoor pool but takes control of all and any risks that they are alerted of. They manage the OHS problems by checking out the pool every now and then or if they are requested to do a check-up, or if they have been notified to come in as a result of an OHS incident.
Management of OHS is dealt with by the risk and safety apartment and any incidents that happen at the Werribee outdoor pool will be done with a risk assessment and a notification to the other apartment. What governs this is the OHS Act of 2004, which can be found on page 168 with the title 158 regulations, one example of what it says is: The Governor in Council may make regulations for or with respect the way in which duties or obligations imposed by this Act or the regulations are performed.
They communicate OHS information through a system they have in place that makes it easier for them to communicate with each other about any OHS issues. They have safety data sheets about all the hazards and are stored on the hardware. They also have these sheets just in the main office as well at the other office where the risk assessment apartment is. Risk assessments are made when someone from the risk and safety apartment comes down to do a checkup on the building and pool or when they request a risk assessment to happen or if some recent incident happened, after they have been completed they are stored in the risk and safety apartment.
Team meetings happen inconsistently on an irregular basis and they talk about any events that are happening or have occurred over the recent period and also what could be improved on. Signs are placed all over the swimming pool and in and out of the buildings, there are a variety of signs with a variety of different reasons the main ones are watch over your children, no running, no diving, no pushing, no bombing and no shouting, these are all important for safety around the pool as it can be a very dangerous place if not following the rules of the pool.
How do they display OHS within the business:
The Wyndham city council shows their OHS through having signs throughout their businesses about the safety around the pool, keeping an eye on your children and many various types of signs. Having rule programs such as the watch around water policy and many other types of programs that help you about your knowledge on safety around swimming pools and you children, What’s around the pool, which teaches you how to be safe and what objects you mind find that you would have to clean up. And if you're talking about the employees they are certified for the correct qualifications and also get additional training if they are uncertain in the field and feel they still need more practice.
Who oversees OHS within the business:
The Risk and safety apartment who take over any OHS issues at any of the businesses, but how this works is, an incident occurs at the workplace then they must make an incident report and fill it out with the information, which is online and instantly alerts the OHS apartment and is automatically logged as a part of the system. And they are the ones who get notified and oversee the problem.
Policies and Procedures:
Children aged 0-4 must be accompanied into the center by a responsible adult over the age of 16 years and over and be supervised within arm’s reach at all times while in the center.
Children ages 0-4 will be issued a pink wrist band which must be worn at all times. If children are not within arm’s reach of their parent or guardian at all times, they will be removed from the water.
Children aged 5-9 must be accompanied into the center by a responsible adult over the age of 16 years and over and actively supervised at all times while in the center.
Children ages 5-9 will be issued a yellow wrist band which must be worn at all times. If children are unsupervised, they will be removed from the water.
The ‘Watch Around Water’ Policy:
Groups won’t be admitted where the number of parents/guardians supervising a group of children under 5 years exceeds 1:2.
Groups won’t be admitted where the number of parents/guardians supervising a group of children aged 5-9 years exceeds 1:4.
Children under 5 years won’t be admitted without a fee-paying parent/guardian, (or a responsible parent/guardian card holder in the case of swim school members) who is prepared to enter the water when needed.
For children 10 years and older, parents must use knowledge of the child’s ability and development to determine supervision level.
Risk Assessment:
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