Swim4All

Swim4All: 

Business Summary:

Swim4All is a small Swim school that provides private and group classes specialising in children with special needs. Located on 10 Merchants Court Werribee. A team of swimming teachers work together to ensure that children are able to Swim safety and have fun in the water. 

Personnel Information: 

Owner:

Natalie Clarke the owner of Swim4All has been running the program for 15 years. She is a qualified AUSTSWIM Teacher of infant and Preschool Aquatics, Aquatics Access and Inclusion and Teacher of Towards Competitive Strokes. With access to a primary school on Sunday Natalie began with a handful of Swimmers. 2 years later she had taught over 100 children with a disability. It is Natalie’s vision that the Swimming centre she is proposing to build will be the first of many to come in the future, so that all children with a disability will be able to access lessons in a Swim4All centre near them. The future of the industry is looking fabulous, especially the teaching industry as many people want to become teachers in the future. Natalie is in charge of a team of 18, with 5 receptionist and 13 teachers. 

Owner’s Duties:

• Customer service

• Ensuring facilities are properly maintained

• May undertake coaching or training of clients

• Organise publicity to promote facilities and attract clients 

• Plan and organises a range of different programs offered by the center

Swim Teachers:

Full Time, Part time And Casual Employees

•  Full Time- A full time employee is and employee who is engaged to work an average of 38 hours a week.

•  Part Time- Part-time employee is an employee who works less than an average of 38 hours a week. Receives, on a pro rata basis, equivalent pay and conditions to those of full-time employees who do the same kind of work.

•  Causal- A Casual employee is an employee engaged and paid as a causal employee. For every ordinary hour worked on Saturday, Sunday or public holiday, a casual employee must be paid:

• The minimum hourly rate and a loading of 30% of the minimum hourly rate, for the work being performed

Daily tasks of a Swim Teacher can include:

• Teaching basic swimming strokes and water safety

• Planning and implementing teaching strategies

• General cleaning and or maintenance

• Speaking with clients

• In charge of safety in and around pool

Daily tasks of a Receptionist include:

• Meeting and greeting clients 

• Arranging classes and appointment

• Answering and forwarding phone calls

• Keeping the reception area clean

• Sorting post  

• In charge of payrolls

• Checking and updating social media

Management of OHS concerns:

The team members at Swim4All are all responsible for their own safety and the safety of the customers. Natalie is the business’s OHS rep and is in charge of all OHS concerns. She is ultimately accountable for the overall safety of her employees and customers. Emergency contacts are kept in file as well as important OHS information like food allergies and any conditions that an employee or customer might have. Annual OHS meeting are held to go through new and or existing OHS procedures. She is responsible for the risk assessments and does an annual review of the business’ OHS practices and procedures. Natalie the employer communicates OHS information with customer with signage displayed around the Swim centre. Information like shallow water, Chemical storage, Covid-19, Swim safety and Supervision signs. The employee contracts under OHS, teachers have a reasonability for the student when their teaching them. They have to always watch out for every child and sometimes they will have more than 1 teacher to supervise the class. Safety emails are always sent to every employee regarding any change to workplace hazards and what new thing to look out for.

OHS Responsibilities:

The OHS procedures employed by the company follow those indicated in the OHS ACT 2004. WorkSafe Victoria are called in to advise the manager of how to improve OHS practices within the swim centre. Natalie takes all team members through a safety induction to get filmier about workplace rules, regulations and OHS practices and procedures. The team works closely with their customers to ensure the practice and procedures in place comply with the working environment. If an OH&S incident occurs the incident report procedures are followed. 

Incident reports:

When filling out an incident report employees will need to follow the following procedures. Employees will have to hand in Incident report to manager or OHS rep within 12 hours of the incident:

• Who: Who is reporting the incident? Who was affected?

• What: What happened? (include incident type and details) What are the characteristics of the incident? What initial actions were taken? What is the incident severity rating at the time of the incident report/

• When: When did the incident occur?

• Where: Where did the incident occur?

• How and Why: Why and how did the incident occur? What factor contributed?  

Once the incident report is handed in and reviewed. The OHS rep with go through the process’s and procedure that are in place to control incidents. The OHS rep must go through the controls put in place and may have to add more to lower in risk of an incident.

Owner:

• Fill in Incident report within 12 hours of the incident  

• Investigate on what happened  

• Review the OH&S practice and Procedures  

• Taken new team members through an induction of the rules and regulations on OHS

•  Provide PPE and equipment

• Signing employment contracts

• Provide suitable facilities for welfare of employees

• Ensure safe use, handling and transporting of hazardous martials

Manager:

•  Making decisions about health and safety

• Ensuring legal requirements are met

• Corporate with any employee that doesn’t meet OHS practices

• Keeping work place free of hazards and make in a safe working environment

• Emailing OHS info to employees

• Cleaning up work place

• Maintain or replace any broken equipment

• Making sure all chemical are store and locked in a secure location away from clients

Receptionist:

• Keeping reception area clean and tidy

• Keep entrance free of obstacles

• Make front area clean and presentable

• Keep OHS forms, eg: Risk assessments and incident forms

Swim Teachers:

• Ensure that clients are following OHS practices

• Make sure all chemical and PPE storage is locked

• Ensure that equipment is in working order

• Make sure that OHS signage is clearly visible for customers

• Supervising Children in the pool and ensure they are safe

• Make sure that toilets and facilities are clean and in a fully working order

Clients:

• Ensure that OHS practices are followed

• Make sure a mess is left and you pick up your belongings

• Don’t be abusive to staff

• Don’t leave child alone in Swim centre

Qualifications that all employees must have:

• Working with children’s check  

• Level 1 first Aid

Employment opportunities (Including work Experience) 

Swim4All has always taken on work experience students and will continue to in the future. We’ve taken on many Work experience students from Mackillop and they have always been kind and respectful.  When it comes to employing new staff, we employ new staff as we need them. Swim4All are always looking to employee more staff. The industry is getting bigger by the day and Swim4All are always happy to take on more staff with a passion for teaching.

Swim4All staff are entitled to:

Swim4All fall under the Fitness Industry Award [MA000094] clauses 2, 4 and schedule

• Personal/ Careers leave: Employees are entitled to Personal/ Careers leave if family is unwell and need personal/ Careers leave. 

• Public holidays: Employees and employer don’t work public holiday

• Annual leave: During a period of annual leave an employee must also be paid and annual leave loading of 17.5% of their minimum rate of pay

• Superannuation: Employer must pay superannuation to benefit employees. Employees can choose their own superannuation fund. If employee does not choose a superannuation fund, any superannuation fund nominated in the award cover the employee applies.

• Meal breaks- A 30 Minute break when work 5 hours or more.

• Payment - Employees must be paid weekly or fortnightly. Via bank transfer

• Pay and Wages- Swimming instructors with 20+ years’ experience earn around $15.56 an hour. Instructor with <1-year experience can earn of average around $11.16 an hour.

Job longevity:

• Swimming Classes- 30- 45 minutes

Swim4All Werribee Location: