Business Address 

1 Riverside Ave, Werribee

Business Hours:

Monday to Friday, from 8am till 5.30pm.

Business Contact:

Phone Number: (03) 9741 9774

Business overview

Riverside Motors are a mechanical business that service the Werribee area. Riverside motors specialise in:

·        Logbook Servicing

·        New Car Servicing

·        Engine Replacements

·        Electronic Fuel Injection

·        Classic and Muscle Car Restorations Transmission

·        Clutch and Brake Overhauls

·        LPG Repairs

·        Check Engine Light Troubleshooting

·        Wheel Alignment and Balancing

·        Car Tuning

·        Car Tires Servicing

·        Roadworthy Checks Car

·        Air Conditioning servicing and maintenance Brake Repairs.

They believe in giving the highest quality services to everyone and to trust that your car is in safe hands.

Personnel Information

Managing Director

Nino Salvo is the Managing Director of Riverside Motors. Nino is a fully qualified mechanic holding a Certificate IV Automotive. Nino started Riverside Motors in 1987. Over the 35 years in business, Nino has grown the company having over 5 employees.

Weekly pay: $2240

Average weekly work hours: 60 hours

Duties:

·        Servicing customers at the front counter

·        Organise car parts to get delivered so cars can be fixed

·        Booking in customers with their cars

·        Making sure cars are up to standard before they get given back to the customer

·        Servicing cars and fixing them also if the front isn’t busy with customers

·        Planning and organising the schedule for the day and managing the employees

·        Taking phone calls about inquires and bookings

·        Engine building for performance cars

·        Diagnose problems with cars

·        Arrange road worthies

Knowledge/Skills/Abilities:

Knowledge:

Production and Processing: having the understanding of production processes, controls of the workplace, costs and materials

Administration and management: This involve the strategic planning of the week, taking leadership, coordinating the team and resources

Customer and personal service: Being able to understand the customers needs and providing good quality services for them to leave happy and satisfied

Skills:

Monitoring: Keeping track of how the employees are handing the work throughout the day and being able to make changes and improvements

Judgment and decision making: Figuring out the pro’s and cons of a job and making the best decision for the customer and workers

Coordination with others: Being able to adapt to new people and working well with your employees and customers for the best outcome

Abilities:

Deductive reasoning: Using general rules to find out the answers to solve problems logically

Oral comprehension: Being able to listen and understand what people say want and need

Problem spotting: Noticing when something is wrong and being able to solve it to the best of your ability

Job longevity:

The number of workers grew strongly over the last five years, the industry is expected to grow over the next five years. Its most likely to reach 73,000 by 2025.

Entitlements:

The award Nino falls under is: Vehicle Repair, Services and Retail Award [MA000089]

Entitlements include:

Working day

The full-time mechanics work 8 hours a day, Monday-Friday

Pay

Fully qualified mechanics get 32 dollars an hour, they are also paid during their breaks and are entitled to overtime pay when they work longer than their 8-hour shifts

Breaks

Mechanics get two breaks throughout the day they get a morning tea break at 10 o clock for 30 minutes and they get a lunch break at 1 o clock for 45 minutes both of these breaks are paid

Uniforms

At Riverside motors your provided with black polos with the logo short sleeve or long sleeve and a black collared jumper with the logo but you’ll need to buy your own work shorts or pants and hard boots. With the PPE they provide latex gloves and heat protectant gloves to work on the cars and face shields to weld

Leave

For sick leave Nino’s workers get 10 days of sick leave a year, they can get 4 weeks of annual leave.

Mechanics

Nino has 3 fully qualified mechanics who are all full-time workers all having completed their Certificate III in Automotive. They complete numerous tasks throughout the day to ensure all cars are fixed up to a high standard

Weekly pay: $1,436

Average weekly work hours: 45 hours a week

Duties:

·        Detecting and diagnosing faults in engines and parts

·        Fixing transmissions, steering, and checking certain parts of the cars

·        Repairing and replacing worn and defective parts

·        Preforming services e.g. oil changes, engine check, lights, spark plus, air conditioner testing, wheel alignment, wind screen whippers, brake fluid, transmission

·         Reassembling engines and parts after being repaired

·        Car diagnosis 

Knowledge/Skills/Abilities:

Knowledge:

Mechanical: Being able to work with machinery, tools, including their car designs, repairs and maintenance

Computers and electronics: Using circuit boards, processors, chips, electronic equipment, and computer hardware and software.

Engineering and technology: Using engineering services science and technology to design and produce good services

Skills:

Repairing; Being able to repair a range of cars and systems within these cars.

Troubleshooting: Figuring out why a mechanical system went wrong and working out what to do about it and fixing it

Operation monitoring: Making sure when operating machinery, you keep it in sight and that it’s working properly 

Abilities:

Control precision: being able to change the controls of a machine, car, or large vehicle

Visualization: Imagining how something is going to work move around or how it is operating

 Finger dexterity: Being able to assemble small parts together with your fingers

Job Longevity:

The number of workers stayed the same over the past five years, and it’s expected to stay the same over the next five years. By 2025 its likely to reach 99,700 mechanical workers

Entitlements:

The award Nino’s workers fall under is: Vehicle Repair, Services and Retail Award [MA000089]

Entitlements include:

Working day

The full-time mechanics work 8 hours a day, Monday-Friday

Pay

Fully qualified mechanics get 32 dollars an hour, they are also paid during their breaks and are entitled to overtime pay when they work longer than their 8-hour shifts

Breaks

Mechanics get two breaks throughout the day they get a morning tea break at 10 o clock for 30 minutes and they get a lunch break at 1 o clock for 45 minutes both of these breaks are paid

Uniforms

At Riverside motors your provided with black polos with the logo short sleeve or long sleeve and a black collared jumper with the logo but you’ll need to buy your own work shorts or pants and hard boots. With the PPE they provide latex gloves and heat protectant gloves to work on the cars and face shields to weld

Leave

For sick leave Nino’s workers get 10 days of sick leave a year, they can get 4 weeks of annual leave.

Bookkeeper:

Nino’s wife is the bookkeeper of the Business her name is Cristy. Cristy has no qualifications as a bookkeeper but in Australia you don’t need a certification to become a bookkeeper for a small business. Cristy uses Myob Software to do some of the following tasks.

Weekly pay: $1,234

Average weekly work hours: 45 hours (Cristy chooses her own hours) 

Duties

·        Input invoices

·        Pay bills

·        Paying our suppliers

·        Pay roll (Paying the workers)

·        Reconcile accounts

·        Filing of paperwork in alphabetical order

·        Filing of invoices in alphabetical order

·        Input daily takings through EFPOS

Knowledge/ skills/ abilities

Knowledge:

Clerical: Being able to word process, managing files, recording files, designing forms and other office work

Economics and accounting: Being able to deal with the finical markets, banking checking and reporting data

Computer and electronics: Being able to use Myob or bookkeeping software, and using spreadsheets

Skills:

Critical thinking: Thinking about the pro’s and con’s and fixing the problems from those choices

Active listening: Listening to others asking good questions and inquiring about banking statements, spreadsheets.

Mathematics: Using math skills to solve numerical issues within pay’s and banking statements

Abilities

Written comprehension: Reading and being able to understand written information

Oral comprehension: Being able to listen and understand what people have said

Near vision: seeing details that are up close and, on a computer.

Job longevity:  

The number of workers grew moderately over the past five years, it’s been estimated that it won’t grow but stay the same over the next five years. It’s likely to reach 101,200 by 2025.

 The hired bookkeeper Cristy falls under the Miscellaneous Award and she is a casual worker

Working day

Cristy chooses her own hours or when Nino needs her to come in to do bookwork her hours right now is a Thursday 11-4 o’clock

Pay

Cristy gets 27 dollars an hour and gets one lunch break at 1 o’clock and has 25 minutes this is an unpaid break

Uniform

Cristy is not required to have uniform.

Leave

For sick leave Nino’s workers get 10 days of sick leave a year, they can get 4 weeks of annual leave.

VCAL Year 12 work placement student 

Nino has a student from Werribee High who is completing VCAL Year 12 and come’s into Nino’s workshop to do the following

·        General assistance to the qualified mechanics

·        General clean-up of the workshop e.g. (Sweeping, putting things away, taking out the bins)

·        Picks up car parts from local shops

Management of OHS in the factory

Riverside Motors is governed by the Occupational Health and Safety Act of 2004. The Managing Director seeks guidance on health and safety matters from the Victoria Automotive Chamber of Commerce (VACC) and WorkSafe Victoria. As the workshop is a high-risk area, Nino conducts a risk assessment once a week, to make sure everything is in order. To ensure he is meeting the requirements of the OHS Act, Nino utilises several methods of communicating OHS issues and information:

·      Holds weekly meetings with staff to discuss OHS concerns.

·      Display signage within the workshop

·      Sends Risk Assessments to staff and VACC and makes the risk assessments accessible to all staff.

·      Ensures Safety Data Sheet are accessible to staff

·      Supervision and training to all staff an readdresses any concerns.

Reporting an incident

·       If the situation is still a high risk or still ongoing you must call triple zero

·       Confirm if the incident is notifiable to the VACC

·       Ensure the incident scene isn’t tampered with until a Worksafe director arrives

·       Report the incident within 48 hours must be written

·       Save a copy of the incident form and keep it on file

·       If there has been a bigger incident Nino must contact the VACC and Worksafe Victoria

·       The workplace must provide additional rights and protections to all employees

·        prohibit businesses from using insurance or indemnity arrangements to avoid liability

·       SDS (safety data sheet) is needed in the factory to list all the hazardous chemicals in the factory

·       Ensures that the SDS can be accessed easily

·       Making records of all risk assessments and incident reports

·       Provide training, supervision, and information to all employees

Employee and workplace rights and responsibilities

All employees deserve to be treated fairly and with respect their basic rights include

·        The right to be shown how to work safely

·        The right to proper PPE

·        The right to speak up about work conditions

·        The right to say no to unsafe work

·        the right to be consulted about safety in the workplace

·        the right to a fair and just workplace

·        the right to fair pay and conditions.

Employees also have specific health and safety obligations and responsibilities including

·        Taking care of yourself

·        Not doing work incorrectly that would affect the health and safety of others

·        Following the OHS Act