Josfit HIIT

Summary of Business:

Josfit (josh) Runs a personal training business, he drills down to what your goals and aspirations are he tailors a specialized training program to achieve your transformation and to most importantly maintain your success ongoing. His facility specializes in weight loss, strength gain, body tone, overall wellbeing, and core strength with balance and stability.

Types of services they provide:

High Intensity Interval Training

Josfit HIT sessions involve short bursts of intense exercise with low recovery periods – sessions range from 30 – 45 minutes.

Resistance and Cardio Training

Josfit battle ropes workouts – blast fat, sculpt muscles and provide functional shoulder exercises to improve strength and mobility.

“I will be with you every step of the way.” Quote

Job Opportunities:

·         Owner/Personal Trainer

·         Receptionist

·         Cleaner

Types of employment:

The types of employment within Josh’s business are covered by the Fitness Industry Award and are employed in the following categories:

• Full-time

• Part-time

Personnel Information

Owner:

Josh has owned JosFit for 10 years. Josh holds Cert IV in Sport and Recreation, Cert IV in Fitness, Cert IV in Business and First-Aid level 2 certificate. Josfit offers the following services to Werribee clients:

-       One-on-One personal training session

-       HIIT cardio sessions

-       Group sessions

-       Strength training and diet programs

-       Personal coaching for strength training

-       Personalises Training programs.

 Job Longevity:

JosFit has owned and operated in Werribee for 10 years and has worked in the industry for longer. The job longevity of business owners varies depending on the business. However, the average time spent in the position is 8.5 years. The number of business owners have fallen over the past 5 years and will continue to fall in the coming years.

Skills:

Instructing

Teaching people how to do something.

Monitoring

Keeping track of how well work is progressing so you can make changes or improvements.

Learning strategies

Figuring out the best way to teach or learn something new.

Serving others

Looking for ways to help people.

Social perceptiveness

Understanding why people react the way they do.

Knowledge:

Customer and personal service

Understanding customer needs, providing good quality service, and measuring customer satisfaction.

Education and training

Curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Psychology

Human behavior differences in ability, personality, and interests; learning and motivation; research methods; assessing and treating disorders.

Sociology

Group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

 Attributes:

Trunk strength

Use your abdominal and lower back muscles several times without 'giving out' or fatiguing.

Dynamic strength

Exercise for a long time without your muscles getting tired.

Whole body coordination

Move your arms, legs, and body together.

Extent flexibility

Bend, stretch, twist, or reach with your body, arms, and/or legs.

Stamina

Exercise for a long time without getting winded or out of breath.

Receptionist

Qualifications:

The qualifications for the receptionist is as follows;

• BSB30120. Certificate III in Business. Executive Assistant.

• BSB20120. Certificate II in Workplace Skills. Office Assistant.

• BSB30120. Certificate III in Business (Records and Information Management) Accounts Clerk.

Job Longevity:

The receptionist as far as I know has been working with Josh for the amount of time the Business has been open and the receptionist main role is to welcome visitors or clients, take details and assist them with initial problems or inquiries. and to book sessions for clients and take bookings and to allocate clients. 

Skills:

Active listening

Listening to others, not interrupting, asking good questions.

Reading comprehension

Reading work-related information.

Critical thinking

Thinking about the pros and cons of different ways to solve a problem.

Serving others

Looking for ways to help people.

Writing

Writing things for co-workers or customers.

 Knowledge

Clerical

Word processing, managing files and records, stenography and transcription, designing forms, and other office work.

Customer and personal service

Understanding customer needs, providing good quality service, and measuring customer satisfaction.

Computers and electronics

Circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Administration and management

Business principles involved in strategic planning, leadership, and coordinating people and resources.

 Attributes:

Oral expression

Communicate by speaking.

Speech recognition

Identify and understand the speech of another person.

Oral comprehension

Listen to and understand what people say.

Near vision

See details that are up-close (within a few feet).

Written comprehension

Read and understand written information.

Cleaner

Qualifications:

Depending on each business is varies but for JosFit it is as follows;

• Obtain work experience in the field and receive on-the-job training. 

• High school diploma or equivalent is advantageous.

• Proven experience in a similar role.

• Able to use a variety of cleaning products and equipment.

• Able to stand for extended periods of time.

• Organizational skills.

Job Longevity:

The cleaner has been working for josh for over a year, and the cleaners role is to keep public areas neat and organized, this includes receptionist area, garden, gym area, saunas, classrooms, and toilets/showers. his main duties includes sweeping, mopping and vacuuming floors, dusting countertops, ceilings and furniture and sanitizing equipment and materials.

 Skill:

Serving others

Looking for ways to help people.

Active listening

Listening to others, not interrupting, and asking good questions.

Coordination with others

Being adaptable and coordinating work with other people.

Critical thinking

Thinking about the pros and cons of different ways to solve a problem.

Social perceptiveness

Understanding why people react the way they do.

 Knowledge:

Public safety and security

Use of equipment, rules and ideas to protect people, data, property, and institutions.

Customer and personal service

Understanding customer needs, providing good quality service, and measuring customer satisfaction.

Administration and management

Business principles involved in strategic planning, leadership, and coordinating people and resources.

Chemistry

Chemical composition, structure, and properties. How chemicals are made, used, mixed, and can change.

Attributes:

Extent flexibility

Bend, stretch, twist, or reach with your body, arms, and/or legs.

Near vision

See details that are up-close (within a few feet).

Static strength

Lift, push, pull, or carry things.

Trunk strength

Use your abdominal and lower back muscles several times without 'giving out' or fatiguing.

Far vision

See details that are far away.

 Daily Operations

 9:30 AM - 10:30 AM:

Receptionist:

This is the time the Receptionist will Perform duties, such as organizing equipment and watering the plants and straightening magazines to maintain the reception area.

Personal Trainer:

This is the timeframe where josh will do a lot of his group HIT sessions and will also catch up on social media and film short videos for his Instagram page promoting his services.

10:30 AM – 1 PM

Receptionist:

At this time the receptionist would Arrange and records details of appointments, answers inquiries and provides information on the goods Josh provides, and answer and connect telephone calls. The receptionist will also receive and resolves complaints from clients and the public.

 Personal Trainer:

Josh will get cleaned up from the workouts. Josh will Have a post-workout meal or snack. He will then check messages, make calls to schedule appointments, and perform general administrative tasks to help support his business

1:30 PM - 4:30 PM

Cleaner:

At this time the cleaner would come in and organize all the equipment needed for sanitizing and wiping down the gym and would be checking the vacuum and plants outside and maintain a safe clean environment for josh’s gym.

 Receptionist:

The receptionist would greet clients and provide the services people come in for example gym-goers and show them the services they paid for example an all-day gym pass or a group HIT cardio session. The receptionist would also keep track and up to date with all josh’s clients and let Josh knows his clients' needs.

 Personal Trainer:

This time in the mid-day is when most people have the opportunity to make it to the gym and have an individual strength workout session, which makes it a great time to see clients.

4:30 PM - 7:30 PM

Cleaner:

The cleaner at this time would be the busiest by sorting the equipment and unpacking new equipment josh orders and will be in charge of replacing damaged or faulty equipment and reporting risks and hazards to josh. The cleaner would also be cleaning after every time josh is finished with a class.

 Receptionist:

This time would be the busiest time for Josh’s gym so the receptionist would Receive payment and record receipts for services.

 Personal Trainer:

This is the time of day when most people are available to meet with Josh, many will schedule sessions or training plans and josh will teach classes during this block of time

7:30 PM – 9 PM

Cleaner:

At the end of the cleaner's day/shift, they will be informing josh with any appropriate information for example damaged equipment changing a weight and reporting incidents, and around this time the cleaner would clean after the people that used the gym by sanitizing and placing back equipment to the appropriate area.

 Receptionist:

At this time the receptionist would proofread Josh’s social media posts and work on josh’s website and the receptionist would also arrange meetings and schedule josh’s day for upcoming days with clients

Personal Trainer:

This is the time when josh will start helping put back all the equipment and sanitise workout materials and will do an end of day check to see if any machines are broken and needs replacement, and he will be reporting accidents and preparing accident reports then josh will head home to eat an evening meal and see his family. Josh will still be checking messages and following up with clients to be sure he has a full schedule for the next day.

Entitlements

JosFit falls under the Fitness industry award (MA000094). Employees at JosFit are entitled to the following:

 Hours of work

Under the Fitness Industry Award, the ordinary hours of work shouldn’t exceed 38 hours per week

Josh’s business is open 9:30 am to 9 pm on weekdays and on Saturday is open 8 am to 1 pm

 Maximum Hours 

 Josh’s employees (Cleaner, Receptionist) must not work more than 10 hours on any one day. 

 Public holidays

In josh’s business All public holiday entitlements are per the National Employment Standards. All Josh’s employees including himself are entitled to a paid day off on a public holiday. Under the Fitness Industry Award, a full-time or part-time employee working on public holiday will be paid 250% of the minimum hourly rate

 Allowances

 Under josh’s Fitness Industry Award, his business offers the following allowances:

• Broken shift allowance: an employee working a rostered broken shift must be paid additionally

• First-aid allowance: employee who is rostered by an employer to be on first aid duty must be paid extra.

• Meal allowance: if employee is required to work more than 1.5 hours overtime, employer must pay them a meal allowance. 

• Vehicle allowance: employees authorised to use their own motor vehicle will be paid an allowance. 

• Uniform and protective clothing allowance: employees required to wear uniforms, must be supplied with a number of uniforms free of cost

 Breaks

Josh and his receptionist are allowed the following breaks: 

Unpaid meal break: 1 X 30-minute break

Paid: 2 X 15-minute break 

The frequency of pay:

The wages must be paid weekly.

 Pay:       

Receptionist:

Weekly Pay: $982

Cleaner:

Weekly Pay: $456

Personal Trainer/Owner:

$1400

OHS 

Another duty josh must undertake cleaning in his workplace, and this is his protocol:

 Treadmill: Josh’s protocol; wipe down the entire machine using a clean dust cloth. With the treadmill belt, he uses a soft-bristle brush to remove any hardened mud while rotating the belt for all-round clean. To Finish off, wipe the top of belt with a damp cloth, allow it to air dry before rotating and wiping the other side of the belt. 

After dust is removed and other debris, disinfect the high-touch areas. Using an EPA-registered disinfect dampen a clean cloth and wipe over the handrails, dashboard, buttons, and other exterior parts.  Try not to use soaked/wet cloth while disinfecting.

 Exercise bike

Josh’s protocol; dust the bike with a clean cloth, pay attention to nooks and crannies where dust might accumulate and also the flywheel and chain guard. A narrow brush or feather duster is also used. 

Next, a clean damp cloth wiping frequently touched spots such as the handles, buttons, seat, and seat adjuster. This is done to get rid of dirt and stains before sanitizing the surfaces to remove bacteria. With a fresh cloth.

Dumbbells/Weights

Clean and disinfect items in gym, wipe them with a damp cloth to remove dirt from the surface, and then sterilize by spraying with an EPA-registered disinfectant. Allow the product to sit on the surface for 10 minutes before wiping it down with a damp cloth and leaving it to air dry.

 Communicating OHS information

The JosFit shows their OHS through having signs throughout their businesses about the safety around the gym and how to use the equipment correctly, which teaches you how to be safe and how to use the machine with correct form and what objects you mind find that you would have to clean up your machine with. 

Wavier:

Josh is the business owner of JosFit Werribee.

Signs:

Josh has Warning, policy / procedure, announcement and directional signs that are all important to the safety of his gym and clients and protecting his business and staff from liability claims. 

SDS:

In josh's gym it's certain you will find a SDS to cover all hazardous chemical/substance in his workplace, SDSs make sure him and his employees are prepared to handle contact safely. Every employee in Josh's gym has the potential to come into contact with a dangerous chemical. They must be familiar with these types of potentially dangerous substances in the workplace. 

Emails to clients:

Emails are a main part of JosFit company and that's how he ensures he is updated with his clients all day, Josh offers a consistent and truthful check ins with his clients on a daily basis, what Josh does is email his clients a questionnaire and then talk to them and ask follow up questions based on their responses and to see what they're comfortable with to ensure their fitness journey is a success. depending on what plan they're on they would get different questionnaires and different meal plans and training splits, for example with a powerlifting plan Josh will check in with their new weigh ins the new PR's (personal record) they have obtained and to check if their meal plan is going okay that josh has made for them, and to make sure they don't plateau with their strength. If that is the case Josh will update their training plan/diet.

Risk Assessments:

 A gym risk assessment needs to be carried out and understood to josh's employees and are taught to understand what risks are and to see if any can be minimized or mitigated. Hazards in a gym shouldn't be ignored and that's why Josh always ensures he updates his risk assessment on a regular basis 

this process is done by controlling workplace health and safety hazards through examination of the aspects of work undertaken. 

the steps josh's gym takes is as follows;

1. Identify the certain hazards

2. Determine who and why might be harmed

3. Evaluate the risks and slowly take precautions.

4. Record your findings

5. Review assessment and update if necessary.

Management of OHS concerns.

The Risk and safety department take over any OHS issues at any business, but how this works is, an incident occurs at the workplace then they must make an incident report and fill it out with the information. This would be online and instantly alerts the OHS apartment, they are the ones who get notified and oversee the problem.

Josfit communicates OHS information towards the workplace and employees, and document are available and up to date to ensure they are aware of the information. Safety is a number 1 priory for Josh, and he ensures everyone stays in contact and that all tools and resources are made available

Reporting an Incident

The steps for reporting an incident in Josfit Werribee is

1.    Identify occupational safety and health hazards in the workplace; assess risks, and implement effective preventative measures

2.    Maintain a record to show that regular workplace inspections are conducted

3.    Induct and train members and employees in occupational safety and health

4.    Required to promote a safe and accident prevention culture at the workplace

The manager on-site will (josh)

·         record incidents and injuries at the workplace, details of the incident will be conducted, and control measures implemented on control sheet to stop further occurrences.

·         Use the incident report form to report incidents and injuries at workplace.

·         Investigate any further risks and potential hazards and determine any action required and notify the employees and members.

OHS Roles and Responsibilities

 Employer

As an employer, you must provide and maintain a working environment that is safe and free of risks to health:

• Provide and maintain safe plant (machinery and equipment).

• Provide and maintain safe systems of work, Like controlling entry to high-risk areas and providing systems to prevent falls from heights.

• Ensure the safe use, handling, storage or transport of plant or substances.

• Keep workplaces that you manage and control in a safe condition, free of risks to health (for example, ensure fire exits aren’t blocked, and the worksite is generally tidy).

• Provide suitable facilities for welfare at any workplace you manage and control.

• Give your employees the necessary information, instruction, training or supervision to enable them to do their work in a way that is safe and without risks to health.

Employee

Under the 2004 OHS Act Workers must:

• take reasonable care for their own health and safety

• take reasonable care for the health and safety of others who may affected by their acts or omissions

• cooperate with anything the employer does to comply with OHS requirements 

• not 'intentionally or recklessly interfere with or misuse' anything provided at the workplace for OHS.