Tyre Bazaar

TYRE BAZAAR 

Business summary - Tyre bazaar is a car service business that fits high- quality tyres and provides quality mechanical services. They are based in Werribee and offer support to local customers and the suburbs surrounding Werribee. 

One of the ways to contact (tyres@tyrebazaar.com.au) an alternative way to contact is through a mobile number which is 0433 326 780 or their physical address which is their location of the business (4B Concorde Cres, Werribee VIC 3030).

Personal information –

Director

Dhanushka Weerasingha (Dean) is the Director of the Company and his main role is to conduct risk management training and oversee that the staff are working as per their contracted agreement. As a director,  he must ensure that the workplace is running smoothly.  Dean holds a Certificate III in Automotive and a Diploma in Business Management. He has been in the mechanic industry for a while now but has been operating Tyre Bazaar for just under 2 years now.

Duties:

• Conducts risk assessment/risk assessment training 

• Determines objectives, policies, strategies and procedures.

• Authorizing financial resources  

• Arranging the preparation of reports and budgets 

• Providing overall direction and management 

• Selection and approving the selection of staff 

• Ensuring the company complies with company laws and relevant legislations  

• Must provide a safe work environment for staff

• Must provide a safe environment for visitors 

• Take responsibility for any damaged cause to a vehicular while under their care

• Take responsibility for any injuries that may happen to their staff

• Provide first aid training and have a first aid kit on site

• must have a way to contact emergency services if a risk does occur

• regular inspection of the site and equipment and replacing if needed

Full-time Mechanic

Although not mentioned in the interview, Dean has two full-time mechanics working with him at Tyre Bazaar. Both employees hold a Certificate III in Automotive.

Duties:

• Detecting faults in engines and parts 

• dismantling and removing transmissions, steering mechanisms and checking parts.

• Repairing or replacing worn and defective parts 

• Reassembling engines or parts

• Oil changes

• Lubrications 

• Engine tune-ups

• Testing parts 

• Inspect roadworthiness

Receptionist - 

The receptionist role is to greet the customers upon entry and ensure that no one enters the workshop. The receptionist holds no formal qualifications, but Dean has provided on the job training. 

Duties 

• Answer the phone/calls 

• Respond to emails 

• Address any complaints 

• Greet potential customers/existing customers 

• Work with money/payments/cash card check

• Maintain files/paperwork for jobs 

• Keep their area organized and professional

• Ensure people aren't just walking through 

Management and OHS concerns - 

Everyone in the business is required to read the OHS act and learn and understand the regulations and guidelines provided with WorkSafe to stay safe. The industry itself has a lot of mechanical engineering which sometimes is very dangerous to work with all the machinery which is why there is a lot of signs and information on all the walls surrounding the workplace in order to be safe. We review the OHS every couple of months to ensure that my employees and myself stay up to date with all the guidelines to prevent anything happening within the workplace. If an incident unfortunately was to occur the employer would need to be called on to site and they would be required to fill an incident form out. Work safe will need to be called on to the site and they will do an investigation on what went wrong, how could it have been stopped and the punishment for having this risk on site and injuring a employee. the punishment can sometimes lead to losing your whole business. once the inspection is over all employees and people on the site that day will need to be called to reassure that nobody else was inquired or hurt during the incident. Once an incident has occurred another thing that must be signed and filled out is a OHS foam. With a OHS foam you need to underline and provide the location of the incident and the business, who the incident has inquired or who caused it, what incident has happened and what injuries does the employee have, When the incident happened providing time and date and last of all how the incident happened. The owner of the business should be well aware about the risks in their company has and definitely wouldn't want one of these incidents to happen at the risk of losing the whole business and company. Due to this the owner would need to do regular maintenance inspections around the site looking for any potential risks and hazards such as damaged tools and equipment, spilled chemicals, unhygienic area, slipping hazards, low visible areas and sharp objects. All of these pose a threat to the owners staff and their business so they would need to communicate with their staff about these risks letting staff know they exist by telling them through meetings, emails, phone calls, text messages, leaving notes in the break room/ area, putting up danger signs/ no entry signs and damaged tags on damaged equipment. this lets staff know what they can and can't use also where they can and can't go. Once these risks and hazards have been identified and isolated the owner is the one responsible for making sure that these risks are taken care of as soon as possible whether that be replacing a tool or needing to do a big project to rebuild something or install something new. There are also a lot of little things that the owner can do to make the workplace safer for his staff such as providing them with multilabel first aid kits around the site with easy access, keeping dangerous tools and chemicals locked up and have a select few people with access to them. Also providing staff with the correct PPE and having signs of what PPE are required in the area.

Director OHS Responsibilities:

• Oversees staff training and OHS inductions 

• Ensures all machinery is safe and compliant 

• Conduct risk assessments and communicates to staff

• Carrying out regular workplace inspections 

• Ensuring equipment and tools are safe to use and maintained 

• Fixing high risks immediately and others as soon as possible in order of level of risk 

• Discussing common injuries, work practices and procedures with workers • keeping up-to-date knowledge of product labels, Safety Data Sheets and manufacturer’s instruction manuals. 

• Plan and regularly test of emergency procedures (e.g. for fire, medical, chemical leaks) 

Mechanics OHS Responsibilities:

• Operating Safely 

• Following WorkSafe procedures

• Documenting faulty machinery 

• Reporting incidents 

• Wearing correct PPE

• Attend Training

• Work with manager/owner to improve OHS Procedures 

Receptionist OHS Responsibilities:

• Work Safely 

• Following WorkSafe procedures

• Provide signage for faulty machinery 

• Reporting and file incident reports 

• Wearing correct attire 

• Attend Training

• Work with manager/owner to improve OHS Procedures 

Future of the industry

In order to apply to work as a mechanic, you will need Certificate III of Automotive and to become an owner of a mechanic shop, you would also need a Diploma in Business management. The future of this industry is getting bigger and bigger every day as more and more discoveries come to the general market with solar-powered cars and electrical hybrids. This will mean that mechanics will need to upskill their credentials to ensure they can service the variety of cars on the market. 

Tyre Bazaar staff entitlement 

• Annual leave-  A employer can close down for 2 or less separate periods, this is the purpose for granting annual leave. If the employer closes for 2 periods, at least one of those periods has to go for 21 consecutive days. 

• Public holidays- An employer or employee can agree to substitute another day for a day that would be a public holiday under the NES. They may also substitute another part day for a part day that would be a part day holiday. 

• Lunch/meal breaks-  Unpaid meal breaks have to be over 30 minutes and less then 60. In addition to this, an employer is able to provide an employee a morning or afternoon tea break which must not exceed 15 minutes. When a break is unpaid it must not exceed that 15 minute duration. If both a morning and afternoon tea break is provided at least one of those two breaks must be paid. 

• Equipment / clothing allowance - Dean offers an equipment allowance in which he provides the tools in the workshop for his mechanics to be able to service. Dean also provides PPE/uniform to his staff and mechanics to be safe and recognizable when working. This includes the gloves, goggles and Tyre Bazaar uniform. 

Mechanic - 

Pay & Wage 

• Mechanics with 20 + years of experience earn the largest wage of $26.38 an hour and mechanics with 1 or under earn the lowest wage of $19.64. This means that the average wage for a mechanic is $24.32 an hour. 

• Annual pay - a mechanic with 20 + years of experience gives you around $78,000 + a year and a mechanic with 1 year or less experience gives you around $39,000. This means that the average annual wage for a mechanic would be around $54,000.

Receptionist -

Pay / wage 

• Receptionists with 20 + years earn the largest wage of $24.17 an hour and Receptionists with 1 year or under earn the lowest wage of $20.22. This means that the average wage of a Receptionist is $21.86 an hour. 

• Annual pay - a Receptionist with 20+ years gives you around $56,000 a year and a Receptionist with 1 year or under experience gives you around $33,000 a year. This means that the average annual pay of a Receptionist gives you around $45,000 a year. 

Pathway Information -  

Work for someone if you don't have an apprenticeship yet. Once you have gotten one, work with your employer for the next 4 years and learn new skills and knowledge about the industry and the job you are wanting to do. This will be beneficial when you apply for a job once the apprenticeship is finished. When applying for that job make sure you include the TAFE you are attending or attended, also ensure that you include who your employer was for your apprenticeship. If you get employed you will learn how to work and how an average day would go.