Inflatable World Werribee 

Business Summary

Inflatable World is a children’s indoor play centre servicing Werribee and its surrounding areas including Maribyrnong, Tullamarine, Oakleigh, South Geelong and Bundoora. The inflatable world staff work together to ensure that Inflatable World is a fun and safe place for children of all ages. 

Management team

Brett Clark- safety management 

Caroline Kingston- safety director 

Rebecca Beans- management 

Mark Smith- management (assistant) 

Kelly Ray- food and kitchen handler 

Personal information

Manager: 

Rebecca Beans is the manager of Inflatable World Werribee she also shares this role with inflatable worlds assistant manager Mark Smith. 

The list below shows what both Rebecca and Mark have been trained in: 

• technical skills

• conceptual skills

• interpersonal 

• communication skills

• decision-making skills. 

The management teams have also completed their first aid course and their working with children check. Both certificates have been completed and received. 

Manager Duties: 

• planning and organising the range and mix of parties, session, functions, timetable and fitness programs.

• Promote facilities and attract clients

• Scheduling games and competitions

• Hiring staff

• Training and supervising staff

• Maintained and conform to safety standards

• Work with cafe manager to  plan and organise catering facilities

• Rosters

• Organise Cleaning staff

Cafe Worker:

Kelly Ray is the food handler at Inflatable World. She has proven experience working in the foodservice industry and she has done things such as: 

• completed food handlers’ licence

• undergone training in restaurants and hotels 

• has participated in cooking classes 

Kelly has lots of experience and knowledge of food health and safety regulations. To ensure that the customers are comfortable and have a pleasant visit at Inflatable World, the staff caters for everyone this includes all dietary requirements such as food allergies, religious requirements and intolerances.  

Cafe Manager Duties: 

• Making and organizing food for parties and functions

• Creates menus based on dietary requirements 

• Kelly arrives at least an hour prior to a function to prepare food

• She trains staff that is working in the kitchen and shows them how to prepare food

• Kelly safety checks the kitchen before and after her shift to ensure everything is operating safely 

• Creates shopping lists and purchases the food for events and children birthday parties being held 

Safety Superviser

Brett Clark is the head of safety management at Inflatable World alongside the safety director Caroline Kingston. 

Both staff members have completed:

• diploma of work health 

• diploma of safety 

• three years of full-time experience in WorkSafe 

• experience as an OHS practitioner 

Brett and Caroline’s jobs are very important in the workplace to ensure that everyone is safe. They do this by putting safety measures into place and assess risks to decrease the likelihood of something unsafe happening. . 

Safety Manager's Duties: 

• Examine equipment specifications, and inspecting and testing machines, equipment and clothing to ensure compliance with safety standards a

• Organise Servicing or repairs of equipment

• Attend compliance sessions

• Train Casual staff

• Observe workers to ensure protective they are acting according to regulations and approved procedures

• Review workers performance

• Fire prevention equipment and other safety supplies, such as first aid kits, stretchers and blankets, conform to standards.

• Communicate Fire procedure

• Conducting safety meeting

• Investigate incidents and fatalities, to determine causes and to collect evidence of non-compliance with occupational health and safety legislation.

Casual staff- qualifications 

Casual staff at Inflatable World Werribee to not require any qualifications however they will need to be put through a training course when they first start. 

listed below is what the basics of the course will go over:

• basic first aid

• floor training

• cafe training

• reception training

•  party and function training

•  tour of the center 

•  how the inflatables operate

• fire and safety training 

Causal Staff Duties:

• Assisting in the preparation of materials and equipment for children's use

• Managing and supervising children's behavior. 

• Preparing and conducting activities for children

• Entertaining children by organizing games and activities 

• Supervising children in recreational activities

• Inflating inflatables every morning 

Management of OHS concerns

Each member of the team at Inflatable world Werribee has their own responsibility to keep themselves safe in the workplace. The employees have been put through strict training and rules have been put in place to ensure that nobody gets hurt. They have been advised to always ask for assistance to keep all children safe and to supervise them. They have trained floor staff consistently monitoring the play area. It is the parents or guardian’s responsibility to monitor and supervise their children’s behaviours and actions while playing.  Inflatable World also actively encourages parents/ guardians to interact with their children during play. 

In accordance with the OHS Act and WorkSafe Victoria, the documentation Brett regularly completes and work with his staff to communicate risk assessment, induction forms and workplace regulation forms. Brett files each document in the office that only he has access to.

Inflatable World website and signage at the location is found everywhere that informs participants of the safety procedures. Prior to participants using the equipment, parents and children over the 5 must watch a safety video.  

These rules below have also been put into place and displayed around the centre to ensure people are following them for their own safety:

• No socks – no play

• No running 

• No climbing on the sides of the inflatables 

• No flipping 

• Feet first down slides 

• If you need help, see one of our staff members in a blue shirt

• Participants use the equipment at there own risk 

• Do not participate If you have 

. back injuries 

. are unwell

. are pregnant 

. have any form of injury 

If you have a child between the ages from 0-4 you are required to supervise them in the under 5’s play area/ we do however request that you accompany your child in all other areas of the centre. If your child is from 5-8, we encourage their parent or guardian to keep them in a conscious view. If your child is from the ages 9-16 the parent or guardian is encouraged to check in with them and ensure that they are playing safe with younger children and following inflatable worlds safety rules. 

The two safety directors of Inflatable World Werribee Caroline and Brett play a big role in the business when it comes to OHS. The two safety directors check in with the center weekly to monitor any incidents that may have happened and to ensure that all the customers and staff are in a safe and enjoyable environment. They have big meetings once a month with head health and safety officers in the department. If there have been any occurring incidents that have been reported and if it is a very serious manner this will be reported to Darel who is the district health and safety manager. Coraline and Brett will collect innocent and hazard forms from the management team at Inflatable World and then will take the incident to the head office to further research. If the situation is at its worst case it can be reported to work health and safety and they will do a full inspection on the situation as well as do an in-depth inspection of the workplace. If required Caroline and Brett can call in WorkSafe to advise them on safe work practices. All OHS concerns are in accordance with the OHS Act 2004.

To ensure that staff members at Inflatable World stay safe, the list below is something that is recommended to each staff member to follow each shift to ensure that the workplace is safe for them and others around them. 

• pick up any items or personal belongings that have been placed on the floor

• tell someone when your area is left unattended 

• notify someone when a spill has been seen and do not leave it unattended 

• wear appropriate uniform 

• wear long pants 

• always keep a water bottle on you to ensure that you keep hydrated throughout the day 

Owner's OHS Responsibilities: 

• Complete risk Assessments

• Complete Incident reports

• Conduct staff training

• Organise employee contracts

• Ensure breaks are had

• Ensure equipment is of Industry standard

• Ensure regular cleaning

• Stock for purchase (sock)

• Provide uniform

• Work with WorkSafe Vic

• Provide video and update website of safety precautions

• Safety inspections

• have correct forms

• COVID restrictions

Casual Employee's OHS Responsibilities:

• Conduct themselves as per training

• Communicate rules to parents/visitors

• monitor floor/play area

• Take appropriate breaks

• Wear uniform

• Follow safe work practices and not endanger other staff. 

• Follow instructions of supervisors

• Complete incident report

• monitor equipment

Visitor's Responsibilities:

• Pay cost of entry

• Watch safety video 

• Only use equipment if you understand the information provided. 

• Wear appropriate clothing or buy socks

• follow rules and safety precautions

• Use equipment as per instructions

• Respect staff and other visitors. 

• Parent to monitor their own children.

Employment opportunities

At Inflatable World they are committed to attracting and employing workers that are friendly like to work with people and enjoy working in a team environment. Inflatable World is a supportive working environment for all team members regardless of age, disability, race, gender identity, religion, ethnicity, family responsibilities or cultural backgrounds. Throughout the recruitment process, the company provide support for candidates to make sure nobody is disadvantaged. If you are interested in a great career with the team at inflatable world across any of their centres, they would love for you to apply. 

There are approximately 9 Inflatable World facilities in Victoria. Over the past 5 years, the industry has grown from 10 500 in 2014 to 14 200 in 2019. So, in 5 years there has been a growth of 3700 employees, which indicates strong employment growth. 

Employee entitlements, workplace agreements:

Meal breaks- a 30-minute break when working five hours or more

Span of hours – ordinary hours are often between 10:00 – 4:00 on weekends (not open weekdays)

Leave- If an employee has worked per there contracted hours, they are entitled to four weeks of annual leave. 

Public holidays- All employees are entitled to public holidays at inflatable world Werribee 

Inflatable World Werribee has no specific requirements to their pay guide/ entitlements however I have used the Miscellaneous Award [MA000104] as a guide to the pay rates. 

As a part-time or full-time adult at Inflatable World on level one you will receive $19.84 as your hourly pay rate. However, as you continue with your course which includes floor training, food handling and first aid you will go to higher stages in your course which will make your pay increase. The highest level that you can reach is level 4 this level will increase your pay by $6.64 which means that your hourly pay would change to $25.20 per hour. Full time or part-time pay is lower rates than a casual because full time and part-time work is on a contract that includes sick leave, carers leave, annual leave and public holiday pay. 

The table attached below shows the hourly pay for a part-time or full-time adult on level 1,2,3 and 4:

Level 1 

$19.84

Level 2

$21.19

Level 3 

$23.09

Level 4 

$25.20

As an adult casual member at Inflatable World On level 1 you will receive $28.77 as your hourly pay rate. However, as you continue with your training you will move up levels. The highest paying level is level 4 which you can receive a total amount of $36.54 per hour. The reasoning as to why the pay is higher as a casual staff member is because you do not have the benefits to receive things such as sick leave, carers leave and annual leave. 

The table attached below shows the hourly pay for a casual adult on level 1,2,3, and 4:

Level 1 

$28.77

Level 2

$30.73

Level 3 

$33.48

Level 4 

$36.54

As an apprentice/ traineeship the pay rates will change from year to year the reasoning for the change in hourly rates is based off experience, growth and understanding. As a first-year trainee, your hourly pay will be $12.70 per hour. This traineeship goes up to four years the highest pay you can receive is $21.94 per hour. 

The table attached below shows the hourly pay for an apprentice/ traineeship on level 1,2,3, and 4:

Traineeship year 1 

$12.70

Traineeship year 2

$15.01

Traineeship year 3

$18.48

Traineeship year 4

$21.94

Allowances 

Inflatable World did not provide much information on their allowances however based on the Miscellaneous Award [MA000104] 

• Clothing reimbursement- Inflatable World provides a bright blue polo top that allows them to seen clearly at the venue.

•  First aid allowance - The manager receives first-aid training at the cost of the employer and encourages update such as CPR.

• Sick leave- Full- time employees get 10 paid sick days each year. 

• Careers leave- Full-time and Part-time employees get 10 days of paid carers leave. 

• Annual leave- Full-time and Part-time employees are entitled to four weeks paid annual leave for every 12 months worked. It's up to each employer and employee to agree on when, and how long for paid annual leave may be taken. 

Apprentice training fees will not be included in these allowances due to the fact that Inflatable World does not take on apprentices and traineeships.