eCommerce Management

World-Class eCommerce Management  

ECommerce is defined broadly as activities conducted using electronic data transmission via the Internet and the World Wide Web.  The Internet enables individuals, departments, divisions, companies, and ultimately alliances the ability to synchronize their operations and gather data to aid in strategic decision making. The results are reduced cost, better time management, improved competitiveness, and profitability for all members of the extended enterprise. The Internet helps organizations compete effectively as contributing members of dynamically connected communities or networks, not as isolated enterprises. The process of developing the eCommerce capability within any organization should not be left to information technology professionals who are technically capable, but not formally educated in the specific needs of functions and the collaborative relationships. Only through cross-functional and cross-firm development (with alliances) can the result optimize the possibility for the greatest gains in containing costs and fostering synergistic opportunities between members.

This is a 2008 version of the step chart.  Showing an old chart is intentional.  Contact RI for the latest, updated version.