Our Guarantee

RI guarantees satisfaction with our services.  If your company is dissatisfied for any reason, we will refund payments for billable hours (but not expenses).

Certificate of Completion

RI Certificates of Completion will be provided for participant portfolios.

Expenses 

Prices Shown do not include expenses.  Expenses often include: printed materials and travel costs (which may need a surcharge for overseas or other long distances requiring lost work days to arrive and return).  

Keeping Costs Down

RI has found most companies prefer to provide the venue complete with seating, projector, screen, white boards, and seating.  We also realize many companies prefer to use their internal travel services rather than pay for expenses with an itemized invoice later.   We will accommodate anything we can do to satisfy and keeps costs low.

Payments

10% of expected hourly fees must be paid to reserve services.  Expenses will be agreed upon and written into each contract.   The final invoice must be paid within 30 days or a surcharge of 5% will be added for each month thereafter.  Local government taxes must be accounted for by the company as an additional expense and must not be removed from the invoiced amount.   (We have experience working in Asia where this is a common practice.)