World-Class Alliance Management Program

Dr. Starling was the first professor in the world to teach a dedicated online Masters level class in Supplier Development in 2003.  She taught the course at the University of San Diego.  Since there was no textbook available, she wrote one.  Today Supplier Development has evolved into Alliance Management to be inclusive of working with developing key suppliers AND customers.

The World-Class Alliance Management Program starts with a Step Chart Assessment where a participant’s organization is evaluated from 0-10 on the World-Class Alliance Management Step Chart.  The results of the assessment helps identify projects to close the gaps between current state and world-class. 

Assessment is only the beginning. Next RI works with your company in developing suppliers and customers and that is why it is listed here as a program, rather than just a step chart workshop.   The depth of development activities is decided with each client.