FOR KNOWLEDGE BASE UPDATES, STAY INFORMED WITH THE LATEST INFORMATION AND RECENT ADDITIONS ➔➔
When processing Know Your Customer (KYC) details, it is essential to ensure names are correctly formatted for accuracy and consistency.
Suffix Placement:
If a customer’s name includes a suffix such as Jr., Sr., II, III, IV, always place the suffix at the end of the full name when updating their account details even if the suffix appears elsewhere in the original ID name.
This ensures proper identification, consistency, and accurate record-keeping.
Example:
Name on ID: Emerson Jr. Abilgos
Example
Correct format for account update: Emerson Abilgos Jr.
Capitalization Rules:
If a customer signed up using all capital letters, update their name so that only the first letter of each name and suffix is capitalized. For example:
Input: JUAN DELACRUZ JR
Corrected: Juan Delacruz Jr.
Proper formatting improves data quality and prevents potential issues during verification.