FOR KNOWLEDGE BASE UPDATES, STAY INFORMED WITH THE LATEST INFORMATION AND RECENT ADDITIONS ➔➔
ALL
In the My Players tab, ALL refers to all players registered under Pocket Aces, regardless of their status. Players with statuses such as Active, Locked, and Banned will appear under ALL, except those with the status Expired Verification.
ACTIVE
In the My Players tab, ACTIVE refers to all players registered under Pocket Aces who have an active status.
LOCKED
In the My Players tab, LOCKED refers to all players registered under Pocket Aces who have a locked status. This means their accounts have been temporarily suspended or restricted due to suspicious activity, rule violations, pending review, or those locked at the player’s request, preventing them from participating in the platform until the issue is resolved.
BANNED
In the My Players tab, BANNED refers to all players registered under Pocket Aces who have been banned. This includes accounts banned due to rule violations, suspicious activity, or those banned at the player’s own request, permanently preventing them from participating on the platform.