ALL

In this section of the ID Verification, ALL refers to all registered player under Pocket Aces, regardless of the status it will be seen under ALL (banned, Verified, For Review etc.)

Resubmit Required

In the ID Verification section, a status of "Resubmit" means the player’s submitted documents were rejected and need to be submitted again.

This applies to all registered Pocket Aces players whose verification failed due to issues with the uploaded documents.

You can also view the "Notes" or reason for rejection to guide the player on what needs to be corrected before uploading new documents.

ID Under Review

In the ID Verification section, a status of "For Review" means the player's submitted documents require manual verification before the account can be approved.

This status applies to all registered Pocket Aces players whose documents are still being reviewed.

Processing Call

in this section of the ID Verification, Processing Call refers to all registered player under Pocket Aces, who after manual review of the document will now proceed with the processing call or for video call

Processed

in this section of the ID Verification, Processed refers to all processed player either verified or rejected