► Download the Native client from this link
(Make sure you get the newest version for Windows)
This will open your default web browser, where you must add your credentials for Press Ganey.
(If you forget them, please reach out to a Team lead, and we will assist you.)
Example:
UN: Firstname.Lastname@pressganey.com
PW: GoodGravy####
Once you enter your credentials, you will see this screen.
Connect to the Call Center. (This is your Virtual Desktop)