During the nesting period (first 5 days on the phone) you must reach a goal of 1 Survey Per Hour or MORE
After completing the nesting period and joining your 'Forever Team', your Team Leader will guide and mentor you as you work toward achieving your goal of 2 Surveys Per Hour or MORE
Achieve 10% Completion (CR%) on Live Calls is the ultimate goal.
When it comes to the QA audits:
Achieving a score above 70% on your QA audits is essential for passing the Audit.
Remember, if you're not reaching 80% or higher, coaching will help you unlock your full potential.
Your goal should be to get 100% on your QA Audits.