Embedded Files
The Cheat Sheet is a map to facilitate the most common replies and information you will need when taking calls.
Refer to this page often to become an excellent agent!
S.M.I.L.E all calls :)
Click Here to Access the Mcahps Cheat Sheet
https://docs.google.com/document/d/1jih8YR2lHWOjerjxR0TjQHtSPV07unEw/edit
Page updated
Google Sites
Report abuse