This is how a Project information sheet will look and all of the deatiled infromation for that partical survey.
So, for example, this HEDIS Survey is about 20 Minutes long, Proxies are not allowed, and the client is identified. With that said, you can use the health plans' names since the client is identified. We can not continue the survey with a minor if they answer the phone. Also if the respondent asks how long it will take Agent is able to say "
Other Methodologies Used Mail – 2 Wave Survey Mailings, No Reminders
Special Instructions on Introduction No, standard HEDIS CAHPS Instructions
Special Instructions on Survey Questions or Answers There are four
supplemental questions, two of which ask to pick two answers, if respondent
selects one answer instead of two allow them to continue, if they select three ask
to rank and select top two answers. Other than that, follow all standard HEDIS
CAHPS protocols etc.