護理保健、護膚化妝商品類別保證金

HKTVmall一直致力為顧客提供安全可靠的購物體驗。為了進一步加強商戶對其銷售產品的責任，並確保 HKTVmall 平台上所售賣的產品符合相關法規，由 2025 年 1 月 28 日起，商戶如欲售賣護理保健 護膚化妝的產品*，需先繳交一次性港幣$50,000 的保證金。

申請須知：

1. 如商戶需售賣護理保健或護膚化妝商品，商戶需為每間店舖提交港幣$50,000 保證金#

2. 如同一商戶名下的不同店舖售賣護理保健或護膚化妝商品，商戶需為每間店舖提交港幣$50,000 保證金#。 

申請程序：

1. 如欲上架有關商品，請提交港幣$50,000 保證金並按此上載保證金入數證明 

2. 請商戶亦將入數記錄上載到MMS的文件中心 （MMS位置：電子商務 - 商戶 - 商戶/合約條款設置 - 文件中心 - 新增 或 按此）

3. 一經確認，商戶關係經理將於MMS建立補充合約，以確保商戶具備售賣相關商品的權限，並通知商戶相關事宜。商戶需於MMS系統中確認該合約，以使條款正式生效。

備註：

*護理保健的商品即商品分類碼開頭為AA13的商品；護膚化妝的商品即即商品分類碼開頭為AA16的商品。

##保證金不可轉讓，但將在商戶協議終止或到期時透過週期報告（Payment Cycle Report, 即PCR）退還 。

為確保HKTVmall平台上所售賣的產品符合相關法規，商戶若違反以下的HKTVmall的守則，相關保證金將被沒收：

1. HKTVmall 收到任何法庭、法院或監管機構投訴貨品違反法例或懷疑貨品違反法例而發出的書面諮詢或通知書 (包括但不限於採取法律行動通知、罰款通知及收集資料通知)、投訴及警告信懷疑貨品違反相關法例

2. 在HKTVmall 購物網絡平台的留言頁上作虛假評價，刷單或其他違反誠信經營的行為。

3. 在HKTVmall 購物網絡平台出售假冒貨（由HKTVmall根據合理證據判斷）

4. HKTVmall 在任何媒體上（包括社群媒體）發現有關商戶的負面新聞

[Eng Version]

Merchants Selling Personal Care & Health and Skincare & Makeup Products 

are obliged to a Performance Bond of HKD $50,000 

HKTVmall is committed to providing customers with a safe and reliable shopping experience. To further strengthen merchants' accountability for the products they sell and ensure compliance with relevant regulations on the HKTVmall platform, starting from 28 January 2025, merchants wishing to sell Personal Care & Health and Skincare & Makeup products* will be required to pay a one-off Performance Bond of HKD $50,000.

Application Guidelines:

• If a merchant sells Personal Care & Health and Skincare & Makeup, a Performance Bond of HKD $50,000 is required for each store#.

• If multiple stores under the same merchant sell Personal Care & Health and Skincare & Makeup products, a Performance Bond of HKD $50,000 is required for each store#.

Application Procedures:

1. To list the relevant products, please submit a Performance Bond of HKD $50,000 and upload the Performance Bond payment proof by clicking here.

2. Merchants are also required to upload the payment record to the Document Center in MMS (Path: E-commerce > Merchant > Merchant/Contract Terms Settings > Document Center > Add New or Click here).

3. Once confirmed, your Merchant Relationship Manager will establish a supplementary contract in MMS to ensure the merchant obtains the rights to sell the relevant products  and will notify the merchant of the related matters. Merchants need to confirm the supplementary contract in MMS for the terms to activate it.

Remark:

*Personal Care & Health products refer to products with a product category code starting with AA13; Health and Skincare & Makeup Products refer to products with a product category code starting with AA16.

#The Performance Bond is non-transferable but will be refunded upon termination or expiry of the Merchant Agreement through Payment Cycle Report (PCR).

To ensure that all products sold on the HKTVmall platform comply with relevant regulations, merchants who violate HKTVmall’s policies will face immediate forfeiture of their Performance Bond. The Performance Bond will be confiscated under the following circumstances:

1. HKTVmall receive any written enquiry, request for information, notice, warning letter, notice of legal action or penalty in respect of any breach or suspected breach of any applicable law or regulation of the Product from regulatory authorities, tribunals or courts

2. Contributing to false comments, fake orders, or any form of fraudulent behavior is identified.

3. Supply or offer to supply counterfeit products as determined by HKTVmall based on reasonable evidence.

4. HKTVmall becomes aware of any negative publicity related to merchants in any media (social media included);

更新於：2025 年 3 月 27 日