倉庫及包裝設定
Warehouse and Packaging settings
Warehouse and Packaging settings
上載貨品前,商戶必須先於MMS系統設置倉庫地址,提供出貨地址、退貨地址及聯絡資料,否則將無法上載貨品
Before uploading products, merchants must first set up a warehouse address in the MMS system, including the warehouse address, return address, and contact details; otherwise, they will not be able to upload products.
每個產品派送模式 (例如:標準集運、商戶派送) 都有指定的倉庫編號 (Warehouse ID)
Each delivery mode for a product (e.g., standard delivery, merchant delivery) has a specific warehouse ID.
商戶須根據產品的類型及派送模式設置相應的倉庫編號
Merchants need to configure the appropriate warehouse ID according to the product type and delivery mode.
如商戶使用GOGOX收貨服務,01倉庫編號則只能分配乾貨貨品
If merchants use the GOGOX receiving service, warehouse ID 01 can only be assigned to dry goods.
位置:MMS > 商店管理 > 商店基本設定 > 倉庫與物流設定
Location: MMS > Store Management > Store Basic Settings > Warehouse & Logistics Setup
中文版:
Eng version:
中文版:
Eng version:
中文版:
Eng version:
如標準集運商戶選擇自行安排入倉 (包括:自行安排職員,使用第三方物流等, 而沒有簽訂 HKTVmall 專屬 GOGOX 合約):
If the standard delivery merchant arranges in-hub themselves (including: arranging their own staff and/or using a third-party logistics provider, without signing an HKTVmall exclusive GOGOX contract)
乾貨產品的預設倉庫編號尾數為「01」,請為01倉庫設置倉庫地址。
For dry goods, the default warehouse ID suffix is “01”. Please set up a warehouse address for Warehouse 01.
如出售乾貨以外產品,建議商戶可為不同溫度的產品另外新增倉庫編號*及設置倉庫地址,並於上載產品時選擇該倉庫編號:
If you sell products other than dry goods, it is recommended to add additional warehouse IDs and set up warehouse addresses for different temperature categories, and then select the corresponding warehouse ID when uploading products:
急凍貨 (-18度 Frozen Food)
冷凍貨 (0-4度 Chilled Food)
新鮮蔬菜/水果 (0-4度 Chilled vegetables/fruits)
新鮮蔬菜/水果/蛋 (室溫 Vegetables/Fruits/Egg in Room Temperature)
*最多可新增及使用02至06倉庫,建議可按產品類別設置不同倉庫編號
*You may add and use up to 02 to 06 warehouses. It’s recommended to create different warehouse IDs by product category.
如標準集運商戶有簽訂 HKTVmall 專屬 GOGOX 合約,請留意:
If the standard delivery merchant has signed an HKTVmall exclusive GOGOX contract, please note:
GOGOX 只會收取倉庫編號尾數為「01」的乾貨貨品,請為01倉庫設置倉庫地址。之後上載使用GOGOX入倉的產品時,
亦須選擇01倉庫編號。
GOGOX only accepts dry goods with warehouse ID suffix “01”. Please set up the warehouse address for Warehouse 01. When uploading products that will be received by GOGOX, you must also select Warehouse ID 01.
GOGOX 未能派送以下類別產品,須由商戶自行入倉,請商戶為以下產品另外新增倉庫編號*及設置倉庫地址,並於上載產品時選擇該倉庫編號:
GOGOX cannot deliver the following categories of products. These items must be handled by the merchant for in-hub, please add additional warehouse IDs* and set up warehouse addresses, and select the relevant warehouse ID when uploading products:
急凍貨 (-18度 Frozen Food)
冷凍貨 (0-4度 Chilled Food)
新鮮蔬菜/水果 (0-4度 Chilled vegetables/fruits)
新鮮蔬菜/水果/蛋 (室溫 Vegetables/Fruits/Egg in Room Temperature)
*最多可新增及使用02至06倉庫,建議可按產品類別設置不同倉庫編號
*You may add and use up to 02 to 06 warehouses. It’s recommended to create different warehouse IDs by product category.
Standard delivery - Check Packaging Color
每個商戶會被分配專屬之包裝顏色
Each merchant is assigned an exclusive packaging color.
商戶必須使用指定顏色之膠紙封箱或使用指定顏色之紙箱方可入倉
Merchants must use tape (or cartons) in the specified color to be accepted for warehousing.
沒有使用指定顏色包裝訂單會被收取 $100 一張訂單之重新包裝費
Orders that do not use the specified-color packaging will be charged a re-packaging fee of HKD 100 per order.
可於 HKTVmall - 物流部 購買包裝物料,或根據指定Pantone色號自行外購
Packaging materials can be purchased from HKTVmall – Logistics Department, or merchants may purchase packaging independently based on the specified Pantone color.
位置:MMS > 商店管理 > 商店基本設定 > 倉庫與物流設定
Location: MMS > Store Management > Store Basic Settings > Warehouse & Logistics Setup
**如此位置沒有顯示顔色,請連同商店編號(Store ID)電郵至:
**If no color is shown at this location, please email (including the Store ID) to:
Merchant Operation Team <ops.merchant@hktv.com.hk>
更新於:2026 年 5 月 5 日