Don't freak out.
Let a supervisor know so that they can check to see if it is a known issue.
When Sirsi goes down, we do handchecks for all checkouts and we wait to do a bookdrop discharge for when Sirsi turns back on.
If a user wants to check out an item while Sirsi is down, fill out the following form which can be found at both Circ 1 and 2. You still need to verify photo IDs!
Put a checkmark in the System Down box.
Have the patron fill out contact information completely. Please verify that it is legible.
The desk worker fills in the "Items Borrowed" portion. Be sure to write clearly and legibly and DO NOT abbreviate the title!
Once the person has filled out this form, put a stuffie and a handcheck stuffie (found in the same drawers as the stuffies) in the pocket of the item. As soon as Sirsi comes back up, these will have to be manually entered into Sirsi.
Collect all the items returned during this period onto one cart. As soon as Sirsi comes back on, do a bookdrop discharge to the last date that Sirsi was available.