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Fines can come in many forms. They can be caused by a patron having an overdue item, turning in an item late, losing a book, etc. The only other time a patron will have something billed to their account is if they are printing something in the Maker's Spot
Student Fines and Bills:
Student Fines and Bills:
The ONLY time a student can pay a fine or a bill charged to their account in the library is the day the bill is created! For example, if a student returns a book that was overdue, they can pay that fine the day the book is discharged. All bills not paid the day they are created get sent to the student's Texan Bill Pay and can no longer be paid in Sirsi. At that time, the student will have to log into My Gateway and pay through their Texan Bill Pay.
Faculty, Staff, and Affiliate Fines and Bills:
Faculty, Staff, and Affiliate Fines and Bills:
Faculty, staff, and affiliate (Texshare, Friends, alumni, etc.) fines and bills do NOT link to a Texan Bill Pay account and therefore they MUST pay in person! For example: A community member gets a giant banner made at the Maker's Spot. The bill must be collected at the Circulation Desk before they can get their project.
Note: If the patron does not have an account in Sirsi, the Maker's Spot bill will be in John Tarleton's account.
To Process Payments in Sirsi:
To Process Payments in Sirsi:
First, always look up the patron's account information by going to "Display User" under the "Users" tab. This will give a summary of the account by showing you what fines they currently have and the reason. (This will also be something to remember and use if you ever have a patron wondering why they have a bill).
Once you have looked up the person by either scanning their Texan Card or verifying their photo ID, open the tab marked "Bills".
3. After looking at what bills the patron has on their account, click on the "Pay Bills" icon to go to the process payment screen.
4. Enter the amount of fines/bills the patron OWES in the payment field and select the payment type. (This is total number of fines/bills the user is owes, THIS IS NOT HOW MUCH MONEY THEY ARE HANDING YOU! Sirsi is NOT a cash register!)
Payment types
Cash
One Card (Texan Bucks)- Use the swipe card on the turbo reader by the computer, instructions are on the reader.
Check- Next to each computer is the instructions for handling a check. FOLLOW THE INSTRUCTIONS EXACTLY.
For example, John owes $1.00 for an overdue book. At the desk, he hands the person a nice, crisp $5 bill. Under payment, the worker puts $1.00 and selects CASH.
5. Click on the "Pay Bills" button at the bottom of the screen. This will process the payment and print out a receipt.
6. Give the patron the yellow receipt as proof of payment. Keep the white copy.
7. On the white copy, write the deposit account number (found in the cash drawer), the amount and type of payment, and your initials.
8. Place this receipt in the cash drawer in the section to the left of the $10 bills.
A few helpful hints
A few helpful hints
If you're trying to see if someone already paid something or to see if a fine already went to a person's Texan Bill Pay, on the "Bills" tab under a patron's account, you can select PAID under the display options. This is really helpful if you're checking to see if a student has already been billed for their Maker Spot print job.
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