How to Resolve Xerox C230 Laser Printer Offline Error? (Full Guide)

I can understand how frustrating it can be when you are about to print an important copy on your printer, but it says offline. Many people struggle with their printers going offline unexpectedly during work. If your Xerox C230 printer is showing an offline error, then you can remove the wireless connection, restart the printer, and router. However, restarting the printer and router doesn’t always resolve the issue.

To troubleshoot this problem effectively, I am going to walk you through the top 4 effective solutions. So, make sure to keep reading this blog until the end to grasp an in-depth understanding.

Solution 1: Disable the "Use Printer Offline" Option

If you have selected the Use Printer Offline option for your Xerox printer, then it can show the offline error while printing documents. Here are the steps to disable this option to get your printer online.

• Click on the Windows icon in the bottom left of your PC display.

• After that, open the Control Panel and click on "Devices and Printers."

• On the open page, look for your Xerox C230 printer and right-click on it.

• From the open options, you need to select "See what's printing."

• From the open window, click on the Printer tab from the top bar.

• Next, check the "Use Printer Offline" option and ensure it is not selected.

• If the option is selected, a right tick mark will appear next to the option; select the option to deselect it.

• Now, check your printer and see if it still shows the offline issue.

Solution 2: Reconnect Cables/Wires of Your Printer

If you are using a USB or Ethernet cable for the connection, then you need to remove it to troubleshoot the offline problem. These are the quick steps on how to do it.

1. First of all, unplug the network and USB cable from the back of the Xerox printer.

2. Inspect the network cable and its connectors for any damage.

3. Then, you need to insert the cables properly into your printer. (Make sure the cables make a clicking sound when you insert them.)

4. Also, move to your router and remove the cables from there.

5. Inspect the router network cable for any damage and then connect it properly to the machine.

6. After plugging the wireless properly, turn on the printer and see if it still shows the offline problem.

Solution 3: Turn Off SNMP in Printer Port Settings

Following the guide below, you can disable SNMP in the printer port settings to see if it fixes the offline issue on your Xerox printer.

1. From the bottom left side of your PC taskbar, click on the Start menu icon.

2. After that, search for the Control Panel and click on it.

3. On the open control panel window, you need to click Devices and Printers.

4. Find your printer’s name in the given list, right-click on it, and select "Printer Properties."

5. From the top menu, make sure to select the Port tab.

6. Now, you need to choose the port to work with and the Configure Port option.

7. Also, you need to uncheck the SNMP status enabled box.

8. Next, click the OK button and inspect your printer status.

9. If the Xerox printer is still offline, then move to the next step.

Solution 4: Update the Xerox Printer Driver

Sometimes, an outdated printer driver can also cause an offline problem with your printer. Below is a simple and effective method for updating the driver to see if it helps fix the issue.

1. On your PC, open a web browser and open the official Xerox website by going to the search section.

2. After accessing the website, you need to type the full name of your Xerox C230 printer and then select the Drivers & Downloads option.

3. Then, you need to specify the OS of your device and its version.

4. A list of various drivers will now appear on the screen. Select the software suitable for your printer, then perform the steps on your screen to download it to your system.

5. Open the Embedded Web Server in a browser, log in as an administrator, and enter your printer's IP address.

6. After logging in as an administrator, you need to choose the System option and then click Software Update.

7. From the Update with File Specified section, you need to choose the "Select" option.

8. After that, you need to head to the location where you have stored your downloaded driver file and then choose the file.

9. To finish the installation process, click on "Install Now."

Frequently Asked Questions

Question

How to Factory Reset Xerox Laser Printer?

Below are the steps to follow if you want to factory reset the settings of your printer.

1. First, go to your printer’s control panel and log in as an administrator.

2. Then, you need to press the Home button.

3. After that, navigate to the "Device"> "Resets"> "Reset to Factory Defaults" option.

4. When the prompt opens on the screen, tap Reset.

5. Finally, your printer reset process will be complete.

There are other methods to reset the Xerox printer if it does not work for you.

Question

How to Fix Offline error in Xerox Printer?

The fixes for an offline error in Xerox printers depend on the root cause of the issue. Below are several primary solutions that usually help resolve the issue.

1. Turn off SNMP in the printer port settings.

2. Reconnect the cables/wires of your printer.

3. Update the Xerox printer driver and firmware.

4. Make sure the "Use Printer Offline" option is not selected.

5. Check the printing settings for your printer.

6. Restart your printer, router, computer, and more. 

Question

Why Is My Xerox C230 Printer Showing an Offline Error?

Several common issues can cause your printer to go offline.

●     The printer plug and wires are not connected properly.

●     Your printer configuration is not done correctly.

●     The printer is facing an outdated or corrupt driver issue.

●     Your printer and PC are not connected to the same internet router.

●     There may also be hardware issues with the printer.

Source: How to Fix Xerox Laser Printer Offline Error