Why Won’t My New Canon Printer Connect to WiFi? (Full Guide)

If your Canon printer is unable to connect to WiFi, it could be due to several reasons. One of the most common causes is a weak or unstable internet connection. Many users report that their printer won't connect wirelessly, and in most cases, the problem lies with a faulty or inconsistent network.

As an IT expert, I frequently handle issues related to printer software and hardware. I understand how frustrating it is when you are unable to use your printer due to connectivity problems. That’s why this guide is here to help you troubleshoot and restore your Canon printer's WiFi connection.

I have assisted many users with the same issue, and in most cases, their problem was resolved quickly with the right steps. I'm here to help you, too. So, let’s go over the possible causes and solutions one by one.

Reasons Why Your Canon Printer Isn’t Connecting to WiFi

I earlier told you that a weak internet connection is the main reason behind a printer not connecting to WiFi. However, there could be some other reasons contributing to this problem. Let’s check them out one by one.

• Incorrect network selection

• Weak WiFi signal

• Outdated printer drivers

• Router-related issues

All of these are the potential reasons for a printer not connecting to WiFi. When you know what causes this problem, let’s check out its solutions.

Top 3 Ways to Connect a Canon Printer to a WiFi Network

After learning about the reasons, let’s take one step ahead to troubleshoot the problem. I have four best methods that will help you fix this issue effortlessly.

Method 1: Check the WiFi Connection

A weak wireless signal often causes issues with your Canon printer's connection. Checking the network connection should be your first step. Learn how to check it.

1. Go to the display of the printer, and navigate to Settings.

2. Select Network settings, and check if your printer is connected to a network.

3. If it’s showing as successfully connected, something else might be causing the problem.

You can also check the WiFi light on the printer. If it’s lit, it means the printer is connected to WiFi. If the WiFi light is off, disconnect the current network on your printer and reconnect using the correct password.

Method 2: Restart Your Canon Printer and Router

The WiFi issue can be fixed by restarting your printer and router. It removes technical glitches within the printer and router. Let’s check how to restart them:

Step 1: Restart Your Printer

• Turn off the printer and unplug its power cable from the wall socket.

• Press and hold the power button on the printer to turn it off.

• Wait for 1-2 minutes and reconnect the power cable to the main switch on the wall.

• Press and hold the power button to turn it on.

Step 2: Restart the Router

1. Unplug the router’s power cable from the power switch on the wall.

2. Wait for 1-2 minutes and reconnect the power cable.

That’s how to restart both devices and connect the Canon printer to WiFi. Check if this method works for your printer. If yes, it would be great; otherwise, follow the next methods.

Method 3: Update Printer Drivers

Drivers are essential for your printer model to function properly. If they are out of date, the printer will face issues related to network connectivity. Let’s check how to update these drivers:

Step 1: Download the Drivers

1. Visit usa.canon.com/support on an internet browser and search for your exact printer model.

2. Select your operating system under the Software & Drivers section on the page.

3. Choose the correct printer driver and click the Download button next to it.

The latest version of the printer driver will be saved to your system under the Downloads folder.

Step 2: Install the Drivers

1. Go to the Downloads folder, and navigate to the driver’s file.

2. Double-click on the file to open it, and allow this app to make changes to your PC.

3. Finally, the drivers will start installing.

Avoid shutting down your computer while the installation is running.

Method 4: Disable Antivirus Software Temporarily

Sometimes, the antivirus software running in the background causes network problems. Turn this software off temporarily to connect the Canon printer to WiFi. Here is how to do it:

• Click the Start button on the computer’s taskbar at the bottom, and type Windows Security option.

• Select Virus & Threat Protection, and click on Manage Settings.

• Now, find the switch for the “Real-time protection” option and disable it.

• Confirm your choice by clicking the Yes option.

After disabling the antivirus, check if your printer successfully connects to a WiFi network.

Final Words

You now know all the key methods to troubleshoot the WiFi connection problem with a Canon printer. These are the same methods I recommend to anyone facing this issue. You may not need to try every step to fix the network problem, just the one that works for your situation. Once the WiFi issue is resolved, your printer should be ready to use. I hope my guidance helps you successfully solve the issue.

Frequently Asked Questions

Question

How Does Antivirus Cause Problems With a Canon Printer’s WiFi Connection?

Since antivirus software helps protect your computer from unauthorized access, it may block your network connection. As a result, the printer doesn’t recognize the network and stops printing. That’s why users are told to disable their antivirus temporarily. 

Question

Can I Reset My Canon Printer if It’s Not Connecting to WiFi?

Yes, a printer reset can resolve the network connection issues. Unlike other issues, network issues can also happen due to a technical glitch. And a reset will restore the printer’s default settings. 

Question

Does Updating Canon Printer Drivers Resolve Network Connectivity Problems?

Yes, updating your printer drivers can fix the connectivity issues. When these drivers get old, they don’t understand the print command from the computer, which causes problems with the printer’s connection. Users can update them via Canon’s official website. 

Source: Why Won’t My New Canon Printer Connect to WiFi