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Canon PIXMA TS302 printer offline? You’re not alone here; many users face the same problem when it comes to regular printing tasks. Usually, a Canon printer goes offline when the internet is down, or the connection is not secure. It may also arise when your printer drivers are not updated, or the printer has some physical damage. So, 'how to resolve Canon printer offline error'? This blog provides the simplest ways to fix the Canon printer offline error with ease.
Method 1: Restart Print Spooler Service
Method 1: Restart Print Spooler Service
The print spooler is a feature on your Windows computer that manages printing-related tasks. If this service is hampered, your printer can go offline. Follow these steps to restart the print spooler service.
First of all, click the Start menu on the computer’s taskbar and search for the Services option.
Scroll down, select the Print Spooler option, and right-click on it.
Now, select the Restart option to restart this service.
After that, right-click on the Print Spooler again and click Properties.
Make sure that the Startup type is set to Automatic.
Then, hit the OK option to save the settings.
Try to print your file again to check if your printer is working.
That’s how to restart the print spooler service on your computer to get the Canon PIXMA TS302 printer back online.
Method 2: Turn Off the Use Printer Offline Mode
Method 2: Turn Off the Use Printer Offline Mode
If the Use Printer Offline feature is switched ON, you can turn it off. Follow the steps below to turn this option off on your computer.
Initially, click the Start menu at the bottom of your computer's taskbar and search for Control Panel.
Then, open the Control Panel and click the Hardware and Sound option.
Select the Devices and Printers option.
Now, locate your printer under the Printers section and select the See what’s printing option.
Click the Printer option to check if the Use Printer Offline option is checked with a tick mark. If yes, uncheck it.
Next, click the Printer option and click the Cancel All Documents option.
Print a document to test if your printer works fine.
These steps will help you resolve the Canon printer offline error on a Windows computer. If this method doesn’t fix your printer issue, you can try another method.
Method 3: Uninstall and Reinstall the Printer Drivers
Method 3: Uninstall and Reinstall the Printer Drivers
Out-of-date printer drivers are one of the common reasons your printer goes offline. If nothing works, you can reinstall these drivers using the steps below.
Uninstalling
Uninstalling
Press the Windows and R keys together to open the Run command box.
Then, enter devmgmt.msc in the box and hit OK.
Now, locate your printer under the Print Queues option and right-click on it.
After that, select the Uninstall device option.
Reinstalling
Reinstalling
Next, visit Canon’s official website and select the Software and Drivers option.
Next, enter your printer’s name in the designated field.
Select your operating system from the menu.
In the next step, you will see a list of printer drivers.
Select a driver package and click the Download button next to it.
Let the file download and save it to your Downloads folder.
Visit the Downloads folder and double-click the drivers file to extract it.
Let the installation window run when it appears.
That’s how you can uninstall and reinstall the printer drivers on your computer. Finally, check if your printer is back online and functioning properly.
Conclusion
Conclusion
You have learned 'how to resolve Canon printer offline error' on your Windows computer. This error usually happens when there is an issue with the printer’s connection to the computer or mobile device, the printer is not set as the default printer, or the printer drivers are out of date or corrupted. To fix this error, you can follow a range of troubleshooting methods and get the printer back online.
Frequently Asked Questions
Frequently Asked Questions
Question
Why Does My Canon Printer Keep Saying It Is Offline?
Why Does My Canon Printer Keep Saying It Is Offline?
If your printer keeps going offline, it indicates that the printer’s connection is not secure. It also reflects a fault in the printer settings, such as the printer not being set as the default printer or being set offline. Moreover, if your printer drivers are incompatible or out of date, it will lead to an offline error on your printer.
Question
How Do I Know My Canon Printer Is Offline?
How Do I Know My Canon Printer Is Offline?
Usually, the printer shows an offline status on the display and does not respond to print commands. To manually check the printer status, open the Control Panel by searching for it in the Start menu. After that, select View Devices under the Hardware and Sound option and find your printer. Check if the printer has a green check mark on it and the status below it. If the printer doesn’t have a green check mark, it is offline.
Question
How to Prevent My Canon PIXMA TS302 Printer From Going Offline?
How to Prevent My Canon PIXMA TS302 Printer From Going Offline?
If you don’t want to encounter an offline printer error in the future, ensure that your printer’s connection is secure and within the required range. Plus, set your printer as the default printer on your computer. The most important thing is to keep the printer drivers up to date. Ensure your printer drivers are always up-to-date to avoid an offline error.
Source: How to Fix Canon PIXMA Printer Offline Error
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