How to Get Samsung ProXpress M3370FD Printer Back Online?

A Samsung printer showing an offline status means it cannot communicate with the computer or another device, which is why it doesn’t print anything. Whether connected by wire or Wi-Fi, the printer may fail to recognize the connection, showing an “offline” status on both the display and the computer. In some cases, the Wi-Fi light may also blink, indicating that the printer is not connected.

As an IT support executive with a passion for technical solutions, I have helped many users fix their offline printers through my blogs. Today, I will guide you on resolving the Samsung ProXpress M3370FD offline error. Before we dive into the solutions, let’s first understand the reasons behind this issue.

Causes of Samsung Printer Offline Error

Printers don’t go offline all of a sudden. It usually happens due to minor technical issues or bigger problems related to drivers and software. Some common causes include:

• Connection errors between the printer and Wi-Fi/USB.

• Power supply issues.

• Wrong printer settings on the computer.

• Outdated drivers or software.

Top 3 Ways to Get Samsung ProXpress M3370FD Printer Online

After understanding the possible causes for an offline printer, it is time to understand the right solutions. Here are the suitable solutions that even beginners can follow to fix the problem in their printer.

Solution 1: Check Physical Connections

The first and basic method is to check the printer’s connections.

1. Verify if the printer is securely connected to the USB or the internet connection.

2. Make sure the cable is secure and not damaged. Replace it if needed.

3. Check if the Wi-Fi light on the printer is "flashing in solid blue or green". Make sure your printer and computer are connected to the same wireless network. Sometimes it can also show the printer offline.

4. To check the internet connection, run an online internet speed test on the computer. It will show the network speed. If it’s low, restart the wireless router.

That’s how you can check the printer’s network connection. Finally, check if the printer is online again. If not, check the next method.

Solution 2: Set Your Samsung Printer as Default

When the printer is not set as a default printer, it might show an offline status. Hence, you must set it as a default printer using the steps below:

1. Click the Start menu and open Settings.

2. Select the Bluetooth & Devices option, and then select Printers & Scanners.

3. After that, select your printer from the list and click on Printing Preferences.

4. Disable the “Let Windows manage my default printer” option.

5. Next, select your printer’s name from the list of printers.

6. Choose the “Set as default” option, and the printer’s status will be changed from offline to online.

Once the printer is set as the default printer, it will return to an online status. If the issue still persists, continue with the next method.

Solution 3: Update Samsung Printer Drivers

Printer drivers are the software that enables a printer to communicate with the computer. When they are out of date, the printer can’t connect to a device and shows an offline status. In this situation, you need to update them using the steps below.

1. Since HP acquired Samsung’s printer business in 2017, you need to visit support.hp.com to download drivers for Samsung printers.

2. Click the Software & Drivers option at the top, and then select Printers.

3. Type your printer’s name in the search box, and then a list of drivers appears on the screen.

4. Select the basic drivers option, and click on Download to download the software on your computer.

5. Go to the Downloads folder on the computer, and double-click on the file.

6. Launch the installer and proceed with the on-screen prompts to finish the setup.

This is 'how you can update the printer drivers' for the Samsung printer to bring it from offline to online status.

Wrapping Up

An offline Samsung ProXpress M3370FD printer can be very irritating, especially when it disrupts your regular printing tasks. I have faced this issue many times and learned effective ways to fix it. Based on my knowledge and experience, I want to share simple methods to resolve the offline printer problem so you can try them on your device. I recommend starting by checking the connections first and then moving on to advanced troubleshooting methods if needed.

Frequently Asked Questions

Question

How Do I Resolve Offline Error on My Samsung Printer?

To resolve the offline error on your Samsung printer, you can follow these methods: check the printer connection and power, restart the wireless router and computer, update the printer drivers, and set the printer as the default device.

Question

What Does It Mean by an Offline Samsung Printer?

An offline printer means it cannot communicate with the computer or network, often due to poor connectivity, wrong settings, or loose cables. As a result, the printer displays an “offline” status on either its screen or the computer, and sometimes the Wi-Fi light may blink, indicating a network glitch.

Question

What Makes My Samsung Printer Go Offline?

The most common causes include poor connectivity, loose cables, incorrect printer settings, or outdated drivers/firmware. While other issues may also occur, these remain the primary reasons for the problem.

Source: How to Get Samsung Printer Back Online