Retail Staff Training Slide Presentation

Retail Staff Training

Retail Training - c. 2009 - Running Order

Opening Comments

Why Change Fit?

Lifestyle changes

People are bigger and % obesity increasing

Aspirations for better qualities includes fit

Competition getting stronger

Done so far

Size Surveys

Block Pattern Control - In House?

Design Team Strengths

Designers & Technologists develop Fit together

Customers Said at the Time:

Do Not Fit well (62%)

Small Fitting (65%)

Competitors Fit Better (46%)

Can't Get Size I Want (67%)

We have moved on:

Model – Wearing a Suit

  1. What is Fit - Title Slide - Three Basic Issues:

  1. Making you Feel Good by ‘Looking Good’

  2. Being ‘Comfortable’ but not too large

  3. Wearing the Fabric – Stretch / Tight / Loose / Smart

  1. Balance

- Vertical and Lateral- Angles and Shapes

Darting and Ease

Seam Shapes

- Body Contours

Fashion Lines

Silhouettes

Armhole Sizes

- Small or Large

Narrow or Broad

Sleeve Shapes

- Straight or Curved

Narrow or Wide

Long or Short

Confusions

- Large under Small

Short under Long

Blouse falling Back - Jacket Sitting Forward

Low Armhole Blouse in High Armhole Jacket

Large Cuff Blouse in Small Cuff Jacket

Upper Garment to Lower Garment

Lower Garments

Balance

- Tipping and Starring

Front to Back

Hips and Stride

Angled Waists

Angles

- Waist to Front & Back

Side Seams

Back & Front into Body

Leg Shapes

Darting

- Fit the Body or Styling

Dart or Seam

Seaming

- Body Line or Styling

Waistline

- Raised or Lowered

Straight or Curved

Angled or Straight

Hang or Swing

- Torso Stance

- Clean Front v. Clean Back.

Confusions

- Low Rise & Big Waists

Long Rise / Short Rise

Clean Rise / Sitting

Too Many Shapes in Same Range

Big Skirt under small Jacket

Perceptions of Body and Size

Clothes and Body do not relate

Stance and Posture

Non Standard Body

Time of Month

Foundation Garments

Body Measurement Survey

- 2500 People 17 to 50yrs.

Show Board of Measures.

Show Slides

Perceived Hight Slide

Perceived Inside Leg

Height – 31% Short – 43% Standard – 22% Long

Effect of Age on Height

Heel Height for Day and Evening Wear

Show Boards – Body Shapes

Block Patterns and Grading Board.

Effect of Styling on Fit Board of Collars.

Three Slides of Block Patterns

Jackets

Trousers

Skirts

New Blocks versus Old. – Model

Show Garments

Model Garments - Old Blazer (DB 197) and Trouser (TR01) and Skirt (SK1)

New Slim Block (JDVL1) and Trouser

New Chenille Jacket (JDVL6)

Sartorial Suit

Some Blocks used for Jackets

Slim

Classic

Shirt

Fitted

Re – Store Knowledge Training - c. 2009

Ladies Tailoring Information

General Terminology

Product Categories

Suits

  • Stand alone - which are sold to be mixed and matched by size (Jacket Trouser, Skirt)

  • Essential - which are sold to be mixed and matched by style and size (Standard & Maxi Jacket, Short & Long Skirt and Trouser say)

  • Co-ordinated Separates - pieces which are sold individually or in any combination of tops and bottoms.

Suit Price Points

  • £ 50.00 Suit Range – 100% Polyester

  • £ 75.00 Suit Range – 100% Polyester

  • £110.00 Suit Range - Poly Viscose Lycra (PVL), Poly Wool Lycra (PWL)

  • £150.00 Suit Range – Fine Wool (Woolmark), Wool Blends

Stand Alone Jackets

  • Blazer

  • Chenille Classic

  • Single Breasted

  • Double Breasted

  • Cardigan Neck (Round, ‘V’, Funnel)

  • Biker (Zip Front)

  • Button Through or Fly Front

  • Long or Short Sleeved or Sleeveless

  • Fully Lined, Half Lined, Buggy Lined, Unlined)

  • Short Length, Standard Length, Maxi Length or Coat Length

Jacket Features

Collar / Revere

Step or Peak Lapel

Nehru or Stand Collar

Welt Pocket

Double Jet & Flap – Straight & Slant

Flap & Single Jet – Straight & Slant

Patch Pocket

Plain Back - Side Vents – Centre Vent

Plain or Vented Cuff – with or without Button & Sham Buttonhole

Bluff Edges, Machine Stitched or ‘AMF’ Mock Hand Stitched

Stand alone Skirts (To co-ordinate with Jackets)

Straight

Pencil

‘A’ Line

Tulip

All Round Pleated

Kick Pleat

Vent, Slit or Gore (Insert)

Stand alone Trousers

Plain Front

Pleated Front

Straight Leg

Parallel Leg

Boot Leg

Flares

Drainpipes

Cropped (Clam Diggers – Peddle Pushers – ¾ Leg Etc)

Shorts

Waist, Pocket & Hem Finishes

Straight Waistband

Curved Waistband (Two, Four or Six Piece)

Basque Waist

No Waistband

'Petersham' Waistband

Tie Waist

Elasticated (Full, Back, Side Panels)

Stretch Waistband (Straight or Curved)

Waistband Plain (or Flush) End – Extension End (Square or Mitred)

Fastening with Button & Buttonhole + Inside Jigger Button or Hook & Bar

Single or Double Hook & Bar fastening.

Inside Knitted Loop & Jigger Button (Plain Top with Zip through to waist)

Side Pockets (In Seam, Quarter, 45 %, 30%, Frog Mouth, Cash or Ticket (in waist seam)

Back Pockets (Single Jet, +Button, Double Jet, Welt, With Flap, Patch

Plain Bottoms

Turn Ups – (PTU {Permanent Turn Up} / Cuffs)

Side Slits

Stepped Hem

Dresses (To compliment the Suit Ranges)

Sleeved

Sleeveless

Strappy

Shift

Centre Back Zip or Side Zip

Slip Over

Tops (To compliment the Suit Ranges)

Camisole

Bodice

Slip

Side Zip (Fitted Styles) or Slip Over

Fit and Sizing

All Garments in Ladies Departments are developed from ‘Block Patterns’, which are used to control the size and shape within a product category.

Jacket Pattern Blocks

Classic Single Breasted

Classic Double Breasted

Classic Cardigan

Contemporary Single Breasted (Closer Fit with Slimmer Sleeve)

Slim

Extra Slim

Trouser Blocks

Classic Slim Leg – Darted – Rigid Fabric

Classic Slim Leg – Darted – Stretch Fabric

Classic Straight Leg – Pleated

Dropped Waist Boot Leg

Skirt Blocks

Classic Straight

Bias Cut

Dress Blocks

Sleeved

Sleeveless

Strappy

Sizing

Jackets

By British Standards Institution (BSI) Sizing Designation:

8, 10, 12, 14, 16, 18, 20, 22, 24 Standard Fit

8, 10, 12, 14, 16, 18, 20, 22, 24 Petite Fit

8, 10, 12, 14, 16, 18, 20, 22, 24 Long Fit

Short Length – 65cm (Various)

Standard Length – 76cm

Maxi Length – 85cm

Coat Lengths – 95 to 100cm (Various)

Dresses

By British Standards Institution (BSI) Sizing Designation:

8, 10, 12, 14, 16, 18, 20, 22, 24 Standard Fit

8, 10, 12, 14, 16, 18, 20, 22, 24 Petite Fit

+ Skirt Lengths in Inches – Upper Body determines need for Standard or Petite + Length Option

Skirts

8, 10, 12, 14, 16, 18, 20, 22, 24 Standard Fit

18, 21, 24, 27, 29, 33, 35, 37, 39inch Lengths – Length Chosen by Standard, Petite or Long Customer

Trousers

8, 10, 12, 14, 16, 18, 20, 22, 24 Standard Fit

68, 74, 80cm Leg Lengths on standard ankle widths

70, 76, 82cm Leg Lengths on ankle widths 44cm and over

Leg Lengths to compliment the Petite, Standard and Long Body Fittings

Fibres, Fabrics and Finishes

Example Types:

100% Wool

100% Washable Wool

100% Linen

100% Cotton

100% Polyester

Wool 96% / Lycra 4%

Wool 88% / Polyamide 8% / Lycra 4%

Wool 85% / Nylon 15%

Polyester 67% / Viscose 33%

Cotton 52% / Polyamide 48%

Polyester / Viscose / Lycra

Chenille

Wool / Mohair

Mouflon

Moleskin

Flannel

Panama

Weaves:

Plain Weave

Basket or Hopsack

Birdseye

Stripe

Herringbone

Check

Puppy, Dog or Hounds Tooth

Twill

Jacquard

Border Jacquard

Print

Finishes

Crease Resistant Finish

Decatised (Heat Set Memory)

Pleating Finish (for All Round Pleated Skirts)

Special Care and Typical Complaints

Special Care

Dry Clean Only – Must be cleaned by a specialist cleaner

Hand Wash – a gentle process to avoid surface damage or creasing

Drip Dry (Rather than Tumble) – to avoid the effects of shrinkage and / or pilling

Machine Wash + Tumble Dry – robust fabric which will take aggressive cleaning and benefit from the softening effects of the Tumble process without producing Shrinkage or Pilling.

Some Typical Problems

Pilling (Soft Woollens & Flannels) – (Mostly Trouser Cross Fork)

Snagging (Clicking) - (Twills and Sateen Weaves)

Creasing (Linens and Fine Wool’s)

Shrinkage or Extension (Various)

Seam Slippage or Grinning (Loose or Open Weaves)

Seam Breakdown (Fabric Splitting) – (Mostly Vents and Trouser / Skirt Jigger Buttons)

Dropping (Viscose / Acetate)

Departmental Brands

Departments

Buisness and Formal Wear

Occasion and Party Wear

Informal Day Wear

Casual wear

Designer Brands